Senior Cloud Architect - FR Based

<p><em>We provide the DevOps automation platform built to empower developers. From cloud infrastructure provisioning to production deployment, Qovery streamlines every step, enabling faster delivery, simplified workflows, and significant time savings.</em></p><h3 dir="ltr">🤩 Why your role is important</h3><p dir="ltr">We are seeking a Senior Cloud Architect to join our founding team. This role requires a unique blend of technical expertise, customer engagement skills, and a passion for cloud technologies.<br/></p><p dir="ltr">You will play a pivotal role in supporting and guiding our customers, ranging from engineers to non-technical decision-makers, through the complexities of cloud infrastructure and web development.<br/> <br/></p><h3 dir="ltr">🚀 What will your job look like</h3><p><strong></strong><strong>Your day-to-day responsibilities:</strong></p><ul> <li>Pre-sales &amp; On-boarding: Collaborate with Account Executives and Customer Success Managers to provide excellent pre-sales and customer onboarding experiences. This includes aiding customers with workload migration, technical best practices, Qovery platform setup guidance, and custom integrations.</li> </ul><ul> </ul><ul> <li>Product &amp; Tech Support: Be our product expert, supporting all our existing customers on the Qovery platform functionality and cloud provider integrations while ensuring timely issue resolution</li> </ul><ul> <li>Drive continuous improvement of support processes through documentation enhancement, tool optimization, and knowledge base development to scale our customer support capabilities</li> </ul><ul> <li>Serve as a technical liaison between engineering teams and stakeholders, translating complex technical concepts into clear, actionable insights</li> </ul><ul> <li>Contribute to Qovery's open-source ecosystem, particularly the CLI and Terraform Provider, to help our customers during the onboarding and run phases</li> </ul><p></p><h3 dir="ltr">💡 About you</h3><ul> <li dir="ltr">Senior-level engineering experience, particularly in Cloud infrastructure and software architecture in production environments.</li> </ul><ul> <li dir="ltr">Proficiency in at least one of the following: AWS, Azure, GCP, Kubernetes.</li> </ul><ul> <li dir="ltr">A solid foundation in Engineering and Infrastructure principles (e.g., DNS, operating systems)</li> </ul><ul> <li dir="ltr">Strong debugging skills in complex technical environments</li> </ul><ul> <li dir="ltr">Excellent customer relationship skills and the ability to engage effectively with both technical and non-technical stakeholders.</li> </ul><ul> <li dir="ltr">Experience with technical support on SaaS products</li> </ul><ul> <li dir="ltr">Comfortable with at least one programming language and open to learning Kotlin, Rust, and Golang (preferred).</li> </ul><ul> <li dir="ltr">Fluency in oral and written English; additional language skills are a plus. <br/><br/> </li> </ul><h3>🎯 What you'll get at Qovery:</h3><ul> <li><strong>Competitive Compensation</strong></li> </ul><ul> <li><strong>Comprehensive Benefits</strong></li> </ul><ul> <li> <strong>Flexible Work Setup:</strong> Remote-first culture; work from anywhere with a reliable internet connection.</li> </ul><ul> <li> <strong>Learning Opportunities:</strong> Professional development and growth supported from day one.</li> </ul><ul> <li> <strong>Innovative Environment:</strong> Join a high-growth startup pushing boundaries in cloud technology.</li> <li> <strong>Authentic Culture:</strong> Collaborate with a team that values care, innovation, and customer success.</li> </ul><p dir="ltr"><br/></p><ul> </ul><p><br/></p>