Apprentice Optician FT Jonesboro, AR #157

Apprentice Optician Full Time

Your path to become a Licensed Optician starts here!

30 years ago, Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices while maintaining great relationships with optometrists and local communities. We’re not like everyone else, with local labs in stores, eye exams, and same-day delivery on glasses — our customers never miss a moment. Now, you can join one of the nation’s top optical retailers and improve lives by helping people see better.

Job Description:

The Apprentice Optician will primarily assist patients in selecting the eyeglass frames, lenses and lens coatings that best suit their needs. The Apprentice Optician will also be responsible for ensuring the lab technicians have accurate measurements and prescription information for grinding, coating and fitting lenses to the frames. Once the glasses are complete, the Apprentice Optician is responsible for dispensing the glasses to the patient.

In this specialized role, we are looking for candidates who are either already working on, or would be interested in starting, their licensure to be a certified optician.

Duties and Responsibilities

• Provide exceptional customer service
• Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, exchanges
• Compute and process payment transactions/refunds using in-house Point of Sale system
• Perform other administrative tasks as assigned
• Process insurance claims
• Maintain up-to-date knowledge of products
• Create and maintain patient files, following company and HIPAA policies regarding confidentiality.
• Input customer information into computer system
• Assess and interpret patient’s needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest most appropriate products (i.e. frames, lens type, coatings)
• Take necessary measurements (i.e. measuring the patient’s pupillary distance)
• Prepare work order for lab ensuring all pertinent information is listed (i.e. patient information, prescription, lens size/type, measurements, special tinting or coating, etc.)
• Pull correct lenses according to work order specifications
• Inspect final product for accuracy; adjust completed glasses to fit patient using pliers, hands and heat if necessary to bend frames accordingly
• Educate patient on how best to care for their glasses
• Adjust/repair damaged frames, replace nose pads and missing screws