Client Services Intern, 2026 Season

POSITION TITLE:
Client Service Intern

REPORTS TO:
Client Service Manager

LOCATION: IMS
Indianapolis, IN

FLSA STATUS:
Non-Exempt

EMPLOYMENT TYPE:
Intern

DURATION:
January 2026 – August 2026

ABOUT US

At Penske Entertainment, we don’t just host world-class events—we create unforgettable moments. Our team fuels four iconic motorsports brands:

• Indianapolis Motor Speedway (IMS) – home of the world’s largest spectator sporting facility and annually hosts the world’s most prestigious auto race: the Indianapolis 500 presented by Gainbridge.
• INDYCAR - The Indianapolis-based governing body for North America's premier open-wheel auto racing series, the NTT INDYCAR SERIES, and its developmental series, INDY NXT by Firestone.
• IMS Productions - A multifaceted broadcast and multimedia division that helps bring INDYCAR and IMS events to life for global audiences.
• Motorsports Events Management (MEM) – Promotes major events featuring premier motorsports series throughout the United States.

Whether on the track, behind the scenes, or on the screen, our people are at the heart of everything we do. If you’re ready for a career where excitement, purpose, and impact collide—we want to meet you.

WHAT YOU’LL DO

As a Client Services Intern, you’ll play a key role in delivering premium experiences during the Month of May at IMS, including the Indianapolis 500 and Brickyard Weekend. You'll support suite, club, and hospitality operations, fulfill client requests, and ensure top-tier service from pre-event prep to event execution. This hands-on role is part of the IMS College Program and includes both office and on-site responsibilities.

In this role, you’ll be an important part of delivering top-tier experiences to fans, partners, and teams across the motorsports world. You’ll take ownership of key responsibilities, collaborate across departments, and bring energy and innovation to a fast-paced environment.

             

YOUR RESPONSIBILITIES

• Develop and maintain outstanding working relationships
• Assist in the printing, packaging, shipping, and tracking of all hospitality, suite, vending/display, and client contractual elements
• Provide support to the Client Services team for all IMS activities including special events
• Maintain daily general office duties
• Respond and communicate daily to the Client Services email inbox and phone lines
• Assist with room set-up and tear down
• Provide information and support to clients regarding their premium spaces on event days
• Support the IMS Premium Services department with various tasks
• Conduct suite and hospitality rotations to ensure customers' needs are met
• Educate hospitality and suite guests on the facility, premium space offerings, and event schedules
• Serve as an IMS brand ambassador and demonstrate enthusiasm for Penske Entertainment, our vision, mission, and values
• Perform other duties as assigned by supervisor(s)

 

WHAT YOU BRING

We’re looking for someone who’s ready to bring great effort every day and is committed to growing with us.

Required Experience & Skills:

• Effective interpersonal skills and the ability to work in a role that requires clerical and organizational skills, as well as initiative and flexibility
• Team-first outlook with the ability to build strong working relationships with peers (#oneteamBIGdream)
• Office experience preferred but not required
• Advanced computer skills (Excel, Word, etc.)
• Attention to detail
• High integrity and confidentiality
• Proactive, innovative thinker who takes initiative
• High level of professionalism
• Organizational skills and ability to multitask
• Strong verbal and written communication skills
• Ability to adjust well to change in a fast-paced work environment and time constraints
• Cultural competence and the ability to thrive in a diverse environment
• Alignment with Penske Entertainment’s core values and standards

Education:

• Currently pursuing an undergraduate or graduate degree in Tourism & Convention Management, Event Management, Sports Management, Marketing, Public Relations preferred.

Leadership:

• This role does not have direct supervisory responsibilities

FLEXIBILITY & TRAVE