Senior Product Program Manager

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Objectives of the role

• Collaborate with product managers in the development of business goals and long-term product operational plans
• Maximize efficiency and productivity through process improvements and inter-function collaboration
• Work with product managers to develop and monitor financial and budgetary plans
• Analyze current product development processes and performance, recommending solutions for improvements where necessary
• Design and launch efficient processes to ensure product managers stay aligned with the strategic plans
• Building/maintaining a positive and transparent working culture within the organization.

Responsibilities

• Monitor day to day operational processes to ensure visibility into the goals, progress and risks and issues of key initiatives
• Plan, monitor, analyze key metrics for team delivery to ensure efficient and timely completion of tasks
• Drive visibility of delivery across product management team and guide the teams to stay aligned with best practices and standards across all phases of product development through to launch
• Draw on relationship with functions to coordinate operational activities remain aligned to strategic goals
• Adhere to the company’s policies and standards and ensure that the industry regulations are being followed
• Work closely with the corporate functions such as HR, Procurement, Finance to establish and maintain a trusting, inclusive and productive environment

Required skills and qualifications

• 10 or more years in a program management role in a field related to our industry
• Organizational, communication and leadership skills
• Knowledge of program and project management principles and best practices, including stakeholder management, financial management, planning, resource management, progress reporting
• Knowledge of product development within software industry sectors
• Knowledge of the PLM process, customer facing experience, equally comfortable with the abilities to report up to executives and coach down to the individual product manager level
• Track record of delivering projects in agile environment
• Formal qualification in project management strongly preferred
• Agile coach qualification strongly preferred
• Ability to streamline or implement structures and proce