Manager - Digital Experience, Global Sales

Job title:                             Manager - Digital Experience, Global Sales

Department / Division:      Global Sales

Salary Range                       $125,165 - $154,615/yr, plus Bonus

Location:                            Ada, MI (Hybrid)

 

What We’re Looking For:

A strategic business leader to drive the future of our Amway Business Owner (ABO)s’ digital experience by shaping and advancing innovative & global tools that enhance ABO business building and management.  Your focus will be on ensuring a seamless, connected, and engaging digital experience that drives growth and elevates the end-user experience across all platforms. These platforms include solutions for business management, event management, and learning & development.

 

This role requires a forward-thinking leader who can connect digital strategy with business objectives to shape a successful future for our ABOs & the company. You will lead a team of U.S. based digital strategy professionals, and partner heavily with our Technology Division. This is a global role, in charge of technology solution rollouts across the our global markets. You will have 3 direct reports as well as some budgetary responsibility.

 

Job Duties will include:

• Leading change management efforts, ensuring smooth adoption of digital tools
• Budget and resource management
• Engage with senior leadership on strategy and drive digital initiatives
• Regular performance reporting
• Leadership and performance management of the team, as well as hiring decisions

 

 

This is a Hybrid role with 3 days in the office (Tues, Wed, Thurs). There will likely be some international travel in this role, potentially once or twice per year.

 

Required qualifications:

 

• Bachelor's degree in Information Technology, Business Administration, Digital Strategy, or a related field. A Master's degree or relevant certifications would be a plus.
• Minimum of 10 years of experience in digital strategy, digital transformation, or a similar role, preferably in a global or large-scale business environment.
• Proven experience in defining a strategy, and then executing it.
• Proven experience in leading digital projects, managing digital tools, or overseeing end-to-end digital transformation initiatives.
• Demonstrated success in managing cross-functional teams and working with senior leadership.

Skills to be Successful

 

• Understanding of the Amway Sales Plan or other similar payment strategies
• Strong understanding of digital tools, platforms, and technologies
• Familiarity with digital trends such as AI, automation etc.
• Proficient in using data and analytics to drive decision-making and improve user experience, with experience in tools like Google Analytics, Tableau, or similar.
• Strong leadership and people management skills with the ability to inspire and guide teams.
• Excellent verbal and written communication skills, with the ability to engage stakeholders at all levels.
• Strong understanding of business strategy and the ability to align digital initiatives with broader company goals.
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