Sales and Operations Support Representative
SoneparAbout the role
There’s a Place for You at OneSource Distributors
A career at OneSource is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. OneSource offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Arizona, Hawaii, and all of California. We are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.
Being “Powered by Difference” means we respect and value diverse perspectives. At OneSource, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can provide exciting opportunities to grow your career.
Summary: We are seeking a detail-oriented and customer-focused Sales and Operations Support Representative to support various departments including Operations, Credit, Warehouse, Purchasing, Estimating, and Sales. This role is essential in ensuring smooth day-to-day operations and delivering excellent service to both internal teams and external customers.
What you will do:
- Provide administrative and operational support across multiple departments.
- Ensure all documentation is accurate, complete, and properly filed.
- Answer incoming calls and manage office mail.
- Process and deposit customer check payments.
- Review open orders and coordinate delivery dates with staff.
- Scan and link packing slips to manifests and purchase orders.
- File freight claims for damaged products.
- Expedite open stock and direct shipment (DS) orders.
- Renew Special Pricing Agreements (SPAs) as needed.
- Assist with credit-related tasks such as job account setup, lien release processing, order hold releases and payment handling.
What you will bring:
- Associate degree (A.A.) or equivalent from a two-year college, or a combination of education and 1–3 years of relevant experience.
- Experience in electrical, industrial, or distribution environments is a plus.
- Proficiency in Microsoft Office Suite.
- Strong communication and interpersonal skills.
- Highly organized, detail-oriented, and capable of managing multiple tasks efficiently.
- Customer-first mindset with a proactive approach to problem-solving.
Work Environment:
- Office-based role with regular sitting, talking, and listening.
- Occasional extended hours may be required.
Location: This role is based in our Honolulu, HI location
Work hours: 7:00am – 3:30pm Monday - Friday
Salary Range:
- This is a non-exempt position and pays between $19.90 – 26.54 per hour. This range reflects figures based on the primary location, within Hawaii. The actual range for the role may differ based on the location of the role.
What We Offer You
As a full-time associate, you are eligible to participate in the following benefits:
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Opportunity to become a shareholder
- Employer-paid short and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Referral Program
- Employee Assistance Program (EAP)
We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook, and Instagram to learn how we’re “Powering Progress for Future Generations.”
YouTube: https://www.youtube.com/c/OneSourceDistributors
LinkedIn: https://www.linkedin.com/company/309791/
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