Strategic Engagement Acct Executive II

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Accountable and experienced deployment for all aspects of the engagement as the single point of deal quality, governance and cadence for the customer and the primary interface back into Lumen. Provides leadership across service strategy, service design, commercial framework options and heavy management of service operations across all areas of Lumen services.

The Main Responsibilities

• Required to manage larger pursuits and more complex deals with all aspects of the pursuit, plan/prioritize opportunity and account engagement leveraging SET methodologies
• Primary presenter when meeting with customer executives and partner with account teams to define pursuit success metrics/solutions/models
• Demonstrate experience in opportunity financial performance to ensure project/program viability and profitability
• Create and present business cases, commercial models, and architectural solutions to RVP and account teams
• Lead Commercial Design Tower, develop commercial/pricing strategy and related models in collaboration with finance
• Navigate Lumen Legal, Operations, Finance and Executive business priorities
• Escalate internally for Executive, Business Unit, Segment Leader, Account Team for alignment to customer objectives
• Identify business risks and collaborate to resolve gaps of Lumen business models with cross functional organization
• Lead overall contract negotiations inclusive of business elements, commercials, etc
• Present overall solution to Lumen BE Executives, the Deal Quality Assurance committee,  and the customer.

What We Look For in a Candidate

Minimum skills required to perform in this role:

• 8 years of relevant job experience with similar essential duties
• The ability to demonstrate translating customer drivers to differentiated value positioning
• Internal selling: fostering advocacy and buy-in
• Internal and external financial analysis and market acumen
• Project/Program management exposure and experience
• Service transition planning
• Contract negotiation skills
   

Preferred:

• Bachelor's degree or equivalent combination of applicable education and experience required; MBA or related graduate degree preferred.
• Demonstrated technical sales experience (at least 8 years) in telecommunications sales and solution leadership experience
• Experience leading teams that have sold complex solutions and services
• Exceptional strategic planning, solution management and contract/service negotiations skills.
• Experience in consultative sales techniques and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies.
• A record of accomplishment for consistently exceeding sales and revenue goals.
• Experience at being a strategic member of sales team who contributes significantly to growth and development of the business.
• High energy level and demonstrated drive to succeed.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$132,300 - $176,400 in these states: AZ  UT  
$138,915 - $185,220 in these states: CO  MN  
$145,530 - $194,040 in these states: CA  TX  

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional question