Outpatient Admissions Supervisor

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary:

Provide and monitor continuity outpatient admission services to Rosecrance outpatient services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of admission services in behavioral health treatment to patients and their families. 

Job Requirements:

• Master’s Degree with demonstrated experience in substance use disorder treatment
• Must qualify as a LPHA (Licensed Practitioner of the Healing Arts) per Illinois Department of Mental Health Rule 132
• Must be licensed as a LCPC or LCSW in the state of Illinois
• Proven track record of staff supervisory experience or an equivalent combination of education, training and experience
• Demonstrated clinical competency in assessments and admissions
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Valid driver’s license and personal mode of transportation

Essential Responsibilities:

1. Work hours prescribed leadership and any additional hours deemed necessary for the responsibilities assigned.
2. Maintain current knowledge and expertise in DSM 5, ASAM criteria, and assessment and intervention skills to ensure placement of all patients in the appropriate level of treatment services
3. Schedule and conduct admissions with potential clients and their significant others.
4. Serve as a liaison with referral sources, agencies, and community groups in providing networking, linkage, and follow-up to facilitate the delivery of treatment services for patients.
5. Collect and analyze statistical data as designated for outpatient admissions.
6. Serve as point-person to manage daily outpatient census and capacity.
7. Monitor and ensure that the admissions component of patient service records is maintained consistent with SUPR. TJC and Medicaid regulations.
8. Consult with President of Clinical Operations and Admissions Director to develop policies, goals, objectives, and procedures for the Outpatient Admissions.
9. Coordinate and conduct training and educational presentations to Admissions staff.
10. Manage Outpatient Admission team.
11. Manage hand-off communication with Site treatment teams with respect to referral source, psychiatric and physical health needs of incoming clients.
12. Manage daily admission schedule for all identified IOP and PHP sites.
13. Participate and lead weekly Outpatient Capacity Management meetings.
14. Understand and comply with all the principles established by the Rosecrance Corporate Compliance Program and Code of Ethics.
15. Deliver exceptional customer service consistently to every customer.
16. Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance.

Schedule: 8-hour shifts

• Shift:
• Monday-Friday 830a-5p

Work Location: Rosecrance Ware Center Rockford, IL

• Onsite

Pay starting at $60,694

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed