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Technology Vendor Management Product Portfolio Operations Executive Director

JPMorgan Chase & Co.
Jersey City, United Statesfull_timeVerifiedPosted 4 Apr 2024

About the role

You are a proven leader with a passion for delivering high-quality products. Join our innovative team and help us ensure that our products meet and exceed the needs of our customers.

The Global Technology Vendor Management Product Portfolio Director is deputy to the Vendor Management Chief Operating Officer, responsible for supporting daily operations of the organization, and contributing to the develop of and execution against the organization’s book of work. You will lead one or more enterprise initiative (e.g., Public Cloud, Software as a Service, Vendor Productivity), partner with cross-functional teams to establish foundational best practices and toolsets necessary for each Global Technology Product to manage their vendor portfolio across the lifecycle of a supplier relationship: technology strategy and research, commercial strategy and transaction execution, and steady state management –supported by several cross line of business foundational initiatives. The Product Portfolio Director will also collaborate with product lines to develop multi-year commercial strategies in support of the firm’s broader technology vision, requiring an understanding of the technology landscape, a commercial mindset, and the ability to articulate how business value is delivered through supplier relationships.

 As a Product Portfolio Operations Director in the Global Technology Vendor Management Office, you are an expert in creating cross-product synergies. As a leader on the team, you leverage your advanced capabilities to innovate on cross product-line coordination, remove barriers to success, and create ways for teams to continuously innovate on solutions-focused products and product features. Our team supports the firm's technology strategy and creates opportunities for efficiencies while providing the oversight necessary to manage GT's multi-billion-dollar portfolio of supplier spend holistically across the dimensions of strategy, cost, performance, relationship, and risk. 
Job responsibilities
  • Works across products and product lines to help ensure delivery against business objectives
  • Executes the strategy for reporting and communications to support our portfolio management operations and change initiatives
  • Oversees and coaches a team to best implement the strategy for adapting and executing the full product-line framework and ensures our core cross-product priorities, sequencing, and trade-offs are realized
  • Implements portfolio-level tracking of controls, financials, resourcing needs, and key prioritization decisions
  • Establishes foundational best practices and toolsets necessary for product lines to manage their vendor portfolio across the lifecycle of a supplier relationship
  • Collaborates with product lines to ensure appropriate risk and performance metrics for supplier relationships are defined, reported on, and continue to advance desired behaviors 
  • Identifies opportunities for strategic vendor-related savings, tracking them through to execution and recognition by the firm's finance organization
  • Defines and leads one or more enterprise initiative (e.g., Public Cloud, Software as a Service) across the ecosystem of Vendor Management stakeholders 
  • Supports the maturation of the Technology Vendor Management Operating Model 
  • Leads Global Technology's contribution to the firm's corporate social responsibility agenda by influencing supplier diversity, sustainability, and accessibility 
  • Assess supplier capabilities. support commercial events (i.e., Request for Information, Request for Proposal), and support benchmarking and scorecarding activities 

Required qualifications, capabilities, and skills

  • 8+ years of experience or equivalent expertise in program management or performance optimization 
  • Proven ability to manage and implement operational effectiveness and portfolio management initiatives 
  • Proven ability to operate within the product development life cycle and agile methodologies 
  • Experience and interest in the area where Technology and Business intersect 
  • Polished written and verbal communication skills with the ability to craft polished presentations, articulate key messages to senior management and stakeholders, including contract commercial terms, commitments, and derived value
  • Skilled in Excel, data analysis, and data visualization 
  • Experience interacting with and influencing senior decision makers 
  • Excellent organizational and delegation skills with the ability to balance multiple priorities
  • Procurement or Vendor Management experience working with suppliers, including negotiations, contract terms and conditions, and performance management
  • Commercial mindset especially relating to software (both on-premise and Software as a Service), hardware, and cloud

Preferred qualifications,

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Company

JPMorgan Chase & Co.

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