Client Outreach & Administrative Assistant

This is a remote position.

Schedule:

• Tuesdays to Saturdays, 2:00 to 6:00 pm (20 hours per week)

• Client Timezone: Pacific Time (California)

Responsibilities:

• Execute text message and email campaigns to re-engage past clients who haven't visited recently

• Create compelling "we miss you" messaging combined with membership offers and special pricing

• Manage and organize extensive client databases and contact lists built over years of business

• Track outreach campaign performance and booking conversion rates

• Promote membership programs to encourage long-term client relationships

• Handle incoming phone calls and text messages as business volume increases

• Support general administrative tasks and client communication as role expands

• Follow up systematically on outreach efforts to maximize return visits

Requirements

• Strong written communication skills for text and email outreach campaigns

• Experience with customer service and client relationship management

• Comfortable navigating email platforms and text messaging systems

• Ability to work independently while managing multiple client databases

• Professional phone manner for handling incoming client communications

• Bonus if you have experience in beauty, wellness, or service-based industries

• It helps if you're familiar with membership or subscription-based business models

• Direct impact on business recovery and client relationship rebuilding

• Flexible remote work with potential for increased hours based on your success

• Work with an established business that has strong client relationships to reactivate

• Clear metrics and feedback on campaign performance and booking conversions

• Opportunity to grow into broader administrative responsibilities as business expands

• Support a local wellness practice helping clients feel their best

Benefits

• Permanent work from home

• Immediate hiring

• Steady freelance job