Production Supervisor - First Shift

Get to know us:  NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

NOVO Health Services is seeking a hands-on Production Supervisor to lead daily plant operations and drive performance across safety, quality, productivity, and employee engagement.

This role is responsible for overseeing a team of 20–60 production associates (including full-time and temporary staff), ensuring efficient workflow, regulatory compliance, and consistent service delivery to our healthcare partners.

The ideal candidate is a strong floor leader who thrives in a fast-paced environment, develops teams, and drives operational excellence.

Key Responsibilities

Operations & Production

• Lead daily production operations to meet safety, quality, delivery, and cost objectives

• Schedule staffing to meet production demands and optimize labor efficiency

• Oversee soil sorting, washing, drying, and finishing processes to ensure productivity and compliance

• Monitor equipment performance (CBWs, dryers, washer/extractors) to maintain optimal workflow and throughput

• Partner with chemical and maintenance teams to ensure proper formulas, equipment function, and processing efficiency

• Identify and proactively address bottlenecks and operational challenges

Leadership & Team Development

• Supervise, coach, and develop production associates to drive engagement and accountability

• Train employees on equipment operation, safety protocols, and standard work procedures

• Foster a positive, team-oriented culture with open communication and strong employee relations

• Provide performance feedback and support continuous development of team members

Safety & Compliance

• Enforce all safety policies and procedures in alignment with OSHA and NOVO standards

• Lead safety meetings and promote a strong safety-first culture

• Identify hazards and implement corrective actions to ensure a safe work environment

• Ensure proper use and maintenance of all equipment

Quality & Performance

• Uphold quality standards to meet customer and regulatory requirements

• Track and analyze production, safety, and labor metrics

• Maintain accurate records for productivity, attendance, incidents, and corrective actions

• Support audits, compliance initiatives, and continuous improvement efforts

Administrative & Support Functions

• Prepare schedules, reports, and operational documentation

• Assist with inventory, purchasing, and budget-related activities

• Support Business Manager with plant initiatives and special projects

• Step in as needed to support production operations

Qualifications

Required

• High School Diploma or GED required; additional education or training preferred

• 3–5 years of supervisory experience in manufacturing, production, or industrial environment

• Experience leading hourly teams in a fast-paced setting

• Strong communication, leadership, and organizational skills

• Basic computer skills with willingness to learn new systems

Preferred

• Experience in industrial laundry, healthcare, or regulated manufacturing environments

• Knowledge of production equipment and workflow optimization

• Experience analyzing performance data to improve operations and reduce costs

Key Competencies

• Proven ability to drive productivity and hold teams accountable

• Strong problem-solving and analytical skills

• Ability to lead in a high-volume, fast-paced environment

• Positive, proactive leadership style with a “can