Associate Director, Central Monitoring

Job Overview
Direct a team of clinical staff working in support of clinical studies to ensure projects are appropriately resourced and employees are trained and meeting project objectives. Work with senior leadership in formulating effective strategic goals and objectives for designated organization and assures operational alignment with organization priorities.

Essential Functions

• Manage staff in accordance with organization’s policies and applicable regulations.
• Planning, assign, and direct work.
• Appraise performance and guide professional development.
• Reward and discipline employees.
• Address employee relations issues and resolve problems.
• Direct the hiring and selection process for clinical staff by participating in the interviewing process.
• Ensure that staff has the proper materials, systems access and training to complete job responsibilities.
• Provide oversight for the execution of the training plan, SOP review and training experiences, as applicable.
• Allocate resources to clinical research projects by assigning staff to clinical studies that are appropriate based on their experience and training.
• May participate in coordinated resourcing process.
• Manage the quality of assigned staff's clinical work through regular review and evaluation of work product. This review may include review of written materials, soliciting internal and external customer feedback, and review of project assignment completion.
• Identifies quality risks and issues and create appropriate corrective action plans.
• Ensure that staff is meeting defined workload, quality and budget metrics through regular review and reporting of findings as outlined by senior management.
• May collaborate with other regional and/or global clinical and client teams and other functional leadership to manage project related challenges and to achieve exemplary customer service.
• Participate in corporate or organizational quality or process improvement initiatives.
• May act as a client liaison in day-to-day relationship governance, escalations and other client-facing initiatives.
   

The Global eISF Delivery Lead (AD/ Dir) is responsible for leading and overseeing implementation and adoption of IQVIAs electronic Investigator Site File solution across RDS. The lead will work with business units, project teams and vendor (s) to support the roll out of eISF across all newly awarded projects, ensure that the offering is included in the Site Ready to Enroll planning, drive eISF system adoption, support eISF process improvement and adherence to these processes, develop training and drive change management.

Qualifications

• Bachelor's Degree Degree in scientific discipline or health care preferred.
• At least 7 years prior clinical trial experience including experience in a management/leadership capacity or equivalent combination of education, training and experience.
• Advanced knowledge of applicable clinical research regulatory requirements (i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines).
• Knowledge of clinical research financial parameters and project financial tracking and accounting methods.
• Strong leadership skills.
• Effective presentation skills.
• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint.
• Written and verbal communication skills including good command of English.
• Excellent organizational and problem solving skills.
• Effective time management skills and ability to manage competing priorities.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

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