Calvin Klein NYC Soho Flagship Store – Assistant Manager

Be part of an iconic story.

At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)

Calvin Klein is seeking an experienced and performance-driven Assistant Store Manager for our high-profile, high-volume New York City global flagship. The ideal candidate will be a brand ambassador with an entrepreneurial mindset, capable of supporting a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin Klein.

In this key leadership role, you will support store profitability, deliver exceptional brand experiences, and foster a culture of excellence within the team. You will work closely with the Store General Manager and Associate Manager, as well as support cross-functional collaboration with buying, visual merchandising, marketing, and operations teams to elevate Calvin Klein’s presence and influence in one of the most competitive retail markets in the world. 

The anticipated start date for this position is on or around mid-October 2025

KEY RESPONSIBILITIES

Store Leadership & Sales Strategy

• Support all aspects of flagship performance including sales, profitability, and customer experience.
• Develop team-members to deliver on business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention.
• Inspire and lead by example, actively engaging with the sales floor and ensuring 80% of your time is spent driving performance on the floor.
• Analyze and articulate sales data and metrics, translating insights into actionable strategies that elevate business results.
• Demonstrate executive presence and business acumen through regular engagement with leadership, including during store visits and brand events.

Team Development & Culture

• Support the recruiting, development, and retention of a high-performing team passionate about fashion, design, and the Calvin Klein brand.
• Foster a collaborative culture through coaching, feedback, and development plans.
• Participate in an inclusive and motivating work environment where team members feel valued, engaged, and empowered to contribute to store success.
• Partner with senior management on personal development plans, succession planning and performance management.

Customer Experience & Community Engagement

• Champion a client-first culture by driving elevated service standards and personalized shopping experiences.
• Leverage CRM tools and storytelling to develop loyal brand ambassadors.
• Support in-store events and local community partnerships to increase Calvin Klein brand awareness and foster authentic relationships.
• Cultivate a sense of belonging and hospitality for every customer interaction.

Visual Merchandising & Brand Standards

• Partner with Store Leadership, VM and product teams to ensure timely execution of floor sets, campaigns, and seasonal product launches.
• Maintain pristine store aesthetics in line with Calvin Klein’s global brand standards.
• Monitor visual impact, adjust in real time based on product performance and customer response.

Operational Excellence

• Supervise operational processes including inventory management, loss prevention, staffing, payroll planning, and compliance.
• Support the management of all controllable expenses and drive operational efficiency through smart scheduling and planning.
• Ensure full alignment with corporate policies and procedures including LP, POS, audit protocols, and safety standards.

QUALIFICATIONS & EXPERIENCE

• 3+ years of progressive retail leadership experience, with 1+ years managing a high-volume, premium/luxury flagship or concept store.
• Proven ability to deliver strong financial results and drive profitability through exceptional team leadership and strategic execution.
• Strong business acumen: able to interpret metrics and build action plans around performance.
• Dynamic and charismatic leader with strong interpersonal and communication skills.
• Passion for fashion, design, culture, and the Calv