Director of Information Technology

Job DetailsJob Location: San Francisco - SAN FRANCISCO, CA 94102Position Type: Full TimeSalary Range: $163,152.00 - $191,876.00 Salary
 

Reports To


Chief Financial Officer




Department


Administration / Finance




Compensation


Pay Grade 6 / $163,152 – $191,876




Status


Full-time, exempt




Direct Reports


IT Staff (2 FTEs)

About San Francisco Ballet

As America’s oldest professional ballet company and one of the three largest in the United States, San Francisco Ballet has enjoyed a long and rich tradition of artistic firsts since its founding in 1933. The Company performed the first American productions of Swan Lake and Nutcracker, as well as the first production of Coppelia choreographed by an American choreographer. San Francisco Ballet currently presents more than 100 performances annually, both locally and internationally, and has achieved an international reputation as one of the preeminent ballet companies in the world.

In 2005, San Francisco Ballet received the prestigious Laurence Olivier Award for Outstanding Achievement in Dance. In 2006, it became the first non-European company elected “Company of the Year” by Dance Europe magazine. Headquartered at 455 Franklin Street in San Francisco, the organization operates with an annual budget of approximately $70M and encompasses both a professional company and a pre-professional ballet school.

Position Summary

The Director of Information Technology serves as the organization’s most senior technology leader, responsible for the strategic vision, planning, and execution of all IT functions. Reporting directly to the Chief Financial Officer, this role partners with organizational leadership to leverage technology as a mission enabler: driving efficiency, data security, and digital transformation across a $70M nonprofit organization.

The Director leads a small, capable IT team while managing vendor and partner relationships to deliver reliable, secure, and scalable technology solutions. This position requires a leader who combines hands-on technical expertise with strategic thinking, organizational awareness, and a genuine commitment to the mission of the organization.

Key Responsibilities

Strategic Leadership & Planning

Develop and execute a multi-year IT strategy aligned with the organization’s mission, growth goals, and operational needs.
Serve as a trusted technology advisor to the CFO and leadership team.
Translate organizational needs into actionable technology roadmaps with defined timelines and measurable outcomes.
Conduct regular needs assessments with department heads and program leaders to identify technology gaps, priorities, and opportunities for improvement, ensuring IT strategy reflects the full scope of organizational needs.
Stay current with emerging technologies, nonprofit sector trends, and cybersecurity threats.

Infrastructure & Operations

Oversee all IT infrastructure including networks, servers, cloud environments, end-user computing, and telephony.
Ensure 99%+ uptime of critical systems; lead incident response and disaster recovery planning and testing.
Manage the organization’s cloud strategy and hybrid infrastructure (Microsoft 365, Azure, SaaS platforms).
Lead procurement, deployment, and lifecycle management of hardware and software assets.
Develop, maintain, and regularly review IT policies, procedures, and standard operating procedures (SOPs) to ensure they remain current, compliant, and aligned with organizational standards; partner with department leaders to identify process gaps and drive continuous improvement.
Maintain and continuously improve IT documentation, policies, procedures, and service standards.

Asset Lifecycle Management & Inventory

Establish and maintain a comprehensive IT asset inventory program covering all hardware and software assets across the organization, including end-user devices, servers, network equipment, AV systems, and licensed software.
Develop and enforce a formal asset lifecycle management policy defining acquisition standards, deployment procedures, refresh cycles, and end-of-life protocols for all technology assets.
Implement and manage an IT asset management (ITAM) platform or toolset to track asset status, assignment, warranty, and depreciation throughout the full asset lifecycle.
Oversee secure and environmentally responsible disposition of retired assets, including data sanitization, e-waste compliance, and vendor return or donation programs.
Conduct regular physical and software audits to reconcile inventory records, identify unauthorized assets or unlicensed software, and maintain audit-ready documentation.
Manage software license compliance across all platforms and vendors; optimize license utilization to eliminate redundancy and reduce costs.

Backup, Restore & Disaster Recovery

Develop,