Personal Financial Advisor Team Lead-Greenville, SC

Work Location:

Greenville, South Carolina

Hours:

40

Pay Details:

$68,640.00 - $102,960.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

TD Wealth

Job Description:

The Personal Financial Advisor (PFA) Team Lead is responsible for the direct leadership of a team of PFAs. Key objectives of this job include hiring, on-boarding and direct management and supervision of the day-to-day activities and performance of staff.  Responsibilities include training and coaching staff regarding delivering capabilities virtually and partnership skills to build relationships.  The role oversees the sales activity of the PFA team, with responsibility for suitability, knowledge of products & platform, ultimate review of the business activity.  

This role will be responsible for partnering with Wealth Market Leaders and Financial Advisor Managers to review market performance of Retail referrals and enhance confidence of the PFA team to drive increases in utilization.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Direct supervision of PFA team
• Responsible for hiring, on-boarding, managing and directing the efforts and performance of staff from licensing, training, coaching, mentoring, ramp-up, sales and segment & brokerage referrals
• Directly responsible for assuring staff complies with all regulatory guidelines with respect to TDPCW/TDIS and TDWMSI offerings
• Coaches regarding the client engagement, discovery, solution & delivery capabilities, follow up activities and skills to increase wallet share
• Executes high impact activities and ongoing sales / product training, coaching and provides sales support related project coordination
• Increases sales productivity and referral productivity through active coaching on partnership skills with Stores to earn referrals
• Partners with WMLs to review market performance, both internally and with Retail, for Retail referrals to the centralized sales desk. Manage RMM relationships across the Network to enhance confidence and referral volumes
• Manages the response to Robo Hybrid Advice questions as volume builds
• Utilizes workforce management tools to monitoring SLAs, forecast staffing needs and schedules to optimize performance, management of referral routing and optimization of day-to-day schedule to improve team efficiency and minimize downtime
• Manages transitional coverage of a FAs book (examples: cover books during FA attrition, long term leave) & works with staff and Retail Store staff to identify Indicia of Solicitation by departed FAs
• Leads programs to transition small relationships, annuities in run off & clients with less complex servicing obligations to the centralized sales desk
• Assesses opportunities to support all Wealth segments and implement on additional responsibilities as approved
• Supports campaigns that effectively generate leads and opportunities
• Provides leadership and works with managers to develop, retain and promote highly competent, customer service oriented staff; develops and maintains continuous FTE pipeline to ensure staffing needs are met

Education & Experience:

• Bachelor’s degree or equivalent experience
• 3+ years related experience
• Required Licenses or Registrations (or ability to obtain within Licensing & Registration Schedule): Life/Health, Series 65, 7 and 24
• Excellent communication skills
• Previous sales/leadership experience
• Attention to detail and effective project management skills
• Proficiency with Microsoft applications (Word, Excel, PowerPoint, Outlook)
• Driver’s License required

OCC Language:

• This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA