Front Office Assistant

Job Description

When was the last time you changed the world?

In Virginia Tech’s Division of Student Affairs, that’s exactly what we’re doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.

We’re currently searching for a front office assistant to join our Services for Students with Disabilities team in Blacksburg, VA to help us in our mission.

HERE'S WHAT YOU NEED TO KNOW ABOUT THE ROLE:
1) You’ll be joining the Services for Students with Disabilities team; a department centered on creating an accessible, inclusive campus community.
2) You’ll be reporting to the Administrative Assistant in a part-time wage role, not to exceed 1500 hours anually.
3) You’ll be responsible for day-to-day operations in SSD which include: greeting guests, triaging questions throughout the office, and responding to general inquiries.
4) You will schedule appointments, answer phone calls, receive and distribute mail, answer phone calls, take messages, respond to office emails, and be the first point of contact for office visitors.
5) Perform general administrative tasks, such as answering and directing phone calls; handling email, faxes, files, meeting minutes, mailings, and deliveries; and coordinating office calendars and maintaining a clean and orderly front office space and ensuring office equipment is operable, submit work orders as needed.
6) You’ll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.
7) You’ll be offered an hourly rate of $14.00 along with access to VT discounts.

HERE'S WHAT YOU NEED TO KNOW ABOUT THE UNIVERSITY:
THE UNIVERSITY: Virginia tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life.
THE DIVISION: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our aspirations for student learning.
THE TEAM: Services for Students with Disabilities (SSD) strives to create an accessible and inclusive campus community. We collaborate with campus partners to remove barriers and meet the individualized access needs of disabled students. SSD supports success through the promotion of student learning and the development of advocacy skills.

Required Qualifications
• Proficient utilization of various software applications such as Microsoft Office (Word, Excel, PowerPoint & Outlook).
• Demonstrated experience with data entry, handling and filing documents, scheduling appointments and answering phone calls.
• Demonstrated customer service experience.

Preferred Qualifications
• Previous experience working with students and persons with disabilities
• Experience in a University setting.

Pay Band

2

Appointment Type

Regular

Salary Information

$14.00/hr

Review Date

02/03/2025

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the He