Associate Director, MRO Partner Quality Assurance (Onsite)

Date Posted:

2025-02-27

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:

Onsite

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up.

Are you ready to go beyond?

What You Will Do:

Pratt & Whitney is an industry leader and provider of products, services and technologies that have defined the aero-power Original Equipment Manufacturer (OEM) and Maintenance Repair & Overhaul (MRO) industries. As a provider of engines, parts and services, Pratt & Whitney offers a well-balanced portfolio aircraft engine for both commercial and military applications.  Pratt & Whitney’s has an extensive aftermarket presence in the US, Europe and Asia with over 60 years of MRO experience. To meet our growing aftermarket market share and entry into service the NEO and GTF programs P&W/IAE-LLC Aftermarket Quality Assurance has the need for an Associate Director to lead our US and International Teams overseeing MRO Partner Disassembly, Assembly and Test (DAT).

The MRO DAT Associate Director is responsible for onboarding new and overseeing our current 18 PW/IAE-LLC DAT engine center partners. This role also includes monitoring, assessing, risk mitigation, and auditing of our current partners. Risk and assessment also include activities related to our 13 elements of “Controlled Build” and MRO-PAP programs through final onboarding approval allowing for induction of customer engines.

Key Responsibilities:

• Accountable leader overseeing a team responsible for 18 regional partner Disassembly Assembly Test (DATs) centers and ~400 Designated Service Partners (DSPs, suppliers) performing aviation maintenance.

• Responsible for the PW Businesses, DAT and DSPs compliance to P&W requirements and provide guidance on all matters related to quality

• Oversee and conduct independent annual audits

• Lead Problem Resolution Teams at Partners and PW-Businesses

• Support global quality assurance teams, to resolve problems and improve processes

• Develop and nurture relationships with regulatory agencies

• Review regulatory changes and assess impact(s) and communicate as appropriate

• Provide active support during critical regulatory audits

• Active participant in new businesses start-ups including coordinating certificate transfers

• Development of applicable aftermarket procedures

• Assess production & process readiness for the DATs and DSPs complaint to industry requirements

• Support safety board investigation as 14 CFR Part 145.221 or 14 CFR Part 21.3 regulatory requirements.

• Support senior and local Corrective Action Boards

Qualifications You Must Have:

• Advanced Degree and 10+ years of experience in Quality Management, Manufacturing Operations, Business Management or Engineering fields; OR Bachelor’s degree and 12+ years of relevant industry experience.

• Personnel management / leadership experience and ability to lead and influence technical teams.

• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer:

• Degree in STEM field; Aerospace / Mechanical Engineering or Materials Science preferred.

• Expert level knowledge of P&W Quality Management System (QMS).

• Knowledge of Aerospace manufacturing or Aftermarket (MRO) Repair Station industry.

• Working knowledge of Domestic and International regulatory compliance requirements (i.e., FAA, CAAC, CAAS, EASA, NRC, DOT, etc.).

• Experience in applying ISO 9001, AS9100 and AS9110; ASQ Certified Quality Auditor (CQA) preferred.

• Project management experience and ability to prioritize work in a fast-paced environment.

• Understanding of Lean Manufacturing principles, and continuous improvement to