Network Engineer

The Network Engineer is responsible for the design, implementation, monitoring, and ongoing support of the company's network infrastructure across multiple retail store locations, a distribution center, and a centralized support center. This role ensures reliable, secure, and high-performance connectivity for business-critical systems and network-connected devices, including point-of-sale (POS) systems, handheld scanners, wireless access points, cameras, and other operational technologies.

 

 

What You'll Do

Network Design & Operations

• Design, deploy, and maintain WAN, LAN, and WLAN infrastructure across retail stores, distribution facilities, and support centers
• Manage internet connectivity, site-to-site VPNs, SD-WAN, MPLS, or broadband connections
• Monitor network performance, availability, and capacity to ensure uptime and scalability
• Configure and maintain routers, switches, firewalls, and wireless controllers

Retail & Distribution Network Support

• Ensure reliable connectivity for POS systems, inventory systems, handheld devices, and IoT/operational equipment
• Support store openings, relocations, and remodels, including circuit provisioning and on-site/network readiness
• Troubleshoot network issues affecting store operations, distribution workflows, and corporate users
• Coordinate with ISPs, carriers, and vendors to resolve connectivity issues

Security & Compliance

• Implement and maintain network security controls, including firewalls, VLANs, ACLs, and VPNs
• Support compliance requirements (e.g., PCI-DSS for retail environments)
• Monitor and respond to network security events and vulnerabilities
• Maintain secure segmentation between corporate, guest, and operational networks

Monitoring & Documentation

• Use network monitoring and alerting tools to proactively identify and resolve issues
• Maintain accurate network diagrams, configurations, and documentation
• Track network assets, circuits, and IP address management (IPAM)

Collaboration & Support

• Work closely with IT operations, security, systems, and application teams
• Provide Tier 2/3 network support and participate in on-call rotations as needed
• Assist with vendor evaluations and technology upgrades

 

What We're Looking For

Minimum Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or equivalent experience
• 3+ years of experience managing enterprise or multi-site networks
• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, and switching
• Experience supporting WAN connectivity for distributed retail or branch environments
• Hands-on experience with firewalls and VPN technologies
• Experience using the following technology:
  • Routers & Switches (Unifi,Cisco, Aruba, Juniper, etc.)