Overview

Be inspired. Be valued. Belong.  At Emory Healthcare 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:  

• Comprehensive health benefits that start day 1  

• Student Loan Repayment Assistance & Reimbursement Programs  

• Family-focused benefits  

• Wellness incentives 

• Ongoing mentorship, development, leadership programs 

• And more

Description

The Clinical Risk Manager supports Emory Healthcare’s system-wide risk management and patient safety programs by identifying, investigating, and mitigating clinical and operational risks across all care settings.

This role leads the disclosure and apology process for serious adverse events, collaborates with clinical and operational leaders to reduce harm, and ensures compliance with regulatory and accreditation requirements. The position develops and maintains risk reduction strategies, policies, and educational programs; analyzes safety and claims trends; and provides expert consultation regarding potential liability and patient safety concerns.

The Clinical Risk Manager also participates in organizational committees, supports regulatory reporting and product/device safety monitoring, and provides 24/7 on-call support for urgent safety issues.

 

RESPONSIBILITIES

Risk Identification & Mitigation

• Lead and support the system-wide clinical risk management program by assessing institutional risks, adverse events, and near misses.

• Investigate and analyze actual and potential risks and recommend mitigation and loss prevention strategies.

• Manage and evaluate safety and claims trend data to reduce economic impact and improve patient outcomes.

• Develop risk reduction initiatives aligned with patient safety and quality improvement efforts.

Event Response & Disclosure

• Coordinate and guide care teams through the disclosure and apology process following serious adverse events.

• Ensure timely internal investigations, appropriate notifications to claims and leadership, and follow-up actions consistent with just culture principles.

• Serve as a primary advisor to providers and operational leaders on incident response, potential claims, and legal exposure.

Policy, Compliance & Regulatory Oversight

• Develop, review, and revise risk management and patient safety policies to ensure compliance with federal, state, and accreditation requirements.

• Monitor regulatory updates and communicate applicable changes to leadership and medical staff.

• Support reporting obligations to state and federal regulatory agencies as required.

Education, Consultation & Culture Development

• Design and deliver system-wide education on clinical risk management, disclosure practices, and patient safety topics.

• Promote a culture of transparency, accountability, and continuous improvement consistent with Emory Healthcare’s Care Transformation Model and just culture framework.

• Serve as a consultant to departments, clinical providers, and legal/claims teams on patient safety and risk mitigation strategies.

Collaboration & Operational Support

• Partner with Quality, Patient Safety, Legal, Compliance, Public Safety, and operational leaders to align risk management initiatives with system priorities.

• Participate in system-wide committees and initiatives that strengthen patient safety and risk prevention.

• Provide 24/7 on-call coverage and support for urgent clinical and non-clinical safety concerns across all Emory Healthcare entities.

Additional Responsibilities

• Perform additional duties as assigned.

Work Environment

Work Type: Hybrid — position includes both remote and on-site work.

Travel: Occasional travel between Emory Healthcare operating units and affiliated locations may be required.

Minimum Required Qualifications

Education

One of the following:

• Bachelor of Science in Nursing (BSN)

• Master of Business Administration (MBA)

• Master of Public Health Administration (MPHA)

• Master of Social Work (MSW)

• Juris Doctor (JD)