Senior Business Readiness Analyst

Job Title: Senior Business Readiness Analyst

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

 

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

 

 

***This is a hybrid, reporting to the office 3 days a week and can be filled at any of our office locations within Entergy’s service territory (AR, LA, MS or TX).  Those outside of the service territory will need to relocate.  Relocation assistance is not available for this posting***

 

JOB SUMMARY

As a part of the Business Readiness group, this role is responsible for supporting adoption of work management processes, standards and systems to improve performance and productivity. Provide end user support, training development and delivery as well as project management support of work management systems.

 

JOB DUTIES/RESPONSIBILITIES

• Support assessment, development and implementation of processes and solutions that affect work management systems (currently the IBM Maximo platform)
• Support and deliver solutions to immediate Production Support needs
• Collaborate with IT Service Delivery on resolution of production issues and system defects
• Provide training and in field coaching for consistent and accurate utilization of work management systems and processes
• Build upon existing or establish new relationships and key partnerships within Power Delivery; educate client base on Work Management services
• Provide WM subject matter expertise and support the lifecycle of system changes including requirements gathering, user acceptance testing and validation  
• Provide input to work management change management and training
• Must be able to work effectively both independently and in a team environment
• Must be able to manage multiple projects simultaneously and operate in a highly visible and rapidly changing work environment
• Must be able to deliver Work Management training to all audience levels
• Must be able to build and maintain training materials
• Demonstrate advanced knowledge of work management systems  
• Demonstrate advanced knowledge of Microsoft Office: PowerPoint, Excel
• Experience in field operations in Distribution or Transmission is desired

 

MINIMUM REQUIREMENTS

Minimum education required of the position

• Bachelor's Degree in a technical, engineering, or business-related field required or equivalent work experience.
• Desired: Master's Degree.

 

Minimum experience required of the position

• Analyst III: 4+ years of professional experience.
• Analyst Sr: 6+ years of professional experience.
• Analyst Sr Lead: At least 8 years of professional experience.

 

Minimum knowledge, skills and abilities required of the position

Analytical and project management skill set with advanced knowledge of Microsoft 365: PowerPoint, Excel, Word.

 

Any certificates, licenses, etc. required of the position

None

 

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Primary Location: - Arkansas : Alexander || Arkansas : Arkadelphia || Arkansas : Bald Knob || Arkansas : Batesville || Arkansas : Beebe || Arkan