Senior Technician (Systems Administrator)

Senior Technician (Systems Administrator)

Norfolk, VA

DEFTEC delivers mission critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

DEFTEC Corporation is seeking a Senior Technician (Systems Administrator) support to NATO in Norfolk, VA.

Job Responsibilities:

• Follows standard approaches and established design patterns to create new designs for simple systems or system components.
• Identifies and resolves minor design issues.
• Identifies alternative design options and seeks guidance when deviating from established design patterns.
• Defines the software modules needed for an integration build and produces a build definition for each generation of the software.
• Accepts completed software modules, ensuring that they meet defined criteria.
• Produces software builds from software source code for loading onto target hardware.
• Configures the hardware and software environment as required by the system being integrated.
• Produces integration test specifications, conducts tests and records and reports on outcomes.
• Diagnoses faults and records and reports on the results of tests.
• Produces system integration reports.
• Provisions/installs, configures and maintains infrastructure services and components.
• Monitors, measures and reports on infrastructure load, performance and security events.
• Identifies operational issues and contributes to their resolution.
• Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts.
• Carries out agreed system software maintenance tasks.
• Automates routine system administration tasks to specifications using standard tools and basic scripting.
• Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage.
• Implements documented configurations for allocation of storage, installation and maintenance of secure storage systems using the agreed operational procedures.
• Identifies operational problems and contributes to their resolution.
• Uses standard management and reporting tools to collect and report on storage utilization, performance and backup statistics.
• Provide assistance with fault resolution and document actions in accordance with Incident Management procedures;
• Develop and maintain Standard Operating Procedures for routine system administration duties;
• Provide status updates for assigned requests using ITSM Service Desk Software;
• Follows-up with users on completed requests prior to closing;
• Provide collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements;
• Can support physical task requirements with the ability to lift up to 25 lbs;
• Performs other duties as required.

Required Qualifications

• Active NATO SECRET security clearance

• Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience.
• At least 2 years' experience in the implementing, and managing the underlying technology, software and hardware components that ensure the smooth functioning of servers, storage systems, data centers, and cloud services.
• System Administration on a large computer network;
• Windows & Linux Operating Systems;
• Active Directory & Group Policy Management;
• Virtualization of servers and desktops;
• Storage Area Networks (SANs);
• Data Backup systems;
• Use of scripting to automate tasks;
• Large scale system management tools, such as MCM (Microsoft Configuration Manager)