Bilingual Intake Specialist (Hybrid - Las Vegas, NV)

<p>Started in 2016, FreedomCare (FC) is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We’re the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.&nbsp;&nbsp;</p> <p>We pride ourselves on our values which drive the level of care that we deliver to our patients:</p> <ul> <li>Here For You (An attitude of service, empathy, and availability)</li> <li>Own It (Drive and ownership)</li> <li>Do the Right Thing (High integrity)</li> <li>Be Positive (Great attitude and a can-do positive approach to challenges)</li> </ul> <p><span style="font-weight: 400;">Join our team and make a positive impact on the lives of others! We are looking for an<strong> Intake Specialist I</strong> for our team in <strong>Las Vegas, Nevada</strong>.</span></p> <p><span style="text-decoration: underline;"><strong><em>This is a hybrid role with 2 days remote and 3 days per week in our Las Vegas, NV office. Bilingual in Spanish and English preferred.&nbsp;</em></strong></span></p> <h3><strong>Department &amp; Position Overview:</strong></h3> <p><span style="font-weight: 400;">People on our team all possess a real passion for helping people, which is one of our company’s core values. You will ensure our customers receive the level of care and attention they deserve. You'll pride yourself on your ability to problem solve and take ownership for each customer request ensuring that we always do the right thing for our members.</span></p> <p><span style="font-weight: 400;">Working closely with clients, caregivers and departments across the business, your goal will be to provide a seamless Customer Service experience, while ensuring that our clients are receiving the care they need. We value your can-do positive attitude and desire to turn a negative into a positive. Must possess high enthusiasm and a salesman-like edge to move client cases from a pending to enrollment status. You will receive excellent in-house training which will help you develop a thorough understanding of our program. We will nurture your talent and provide continued career development opportunities, from your induction and throughout your career with us.</span></p> <h3><span style="font-size: 12pt;"><strong>Every Day You Will:</strong></span></h3> <ul> <li>Work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process, with the goal