Regional Human Resources Manager - North

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS
 
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
 

Job Description:

Remote position but must be located in one of following states: Ohio, Pennsylvania, Maryland, New York

The Regional HR Manager is accountable for the implementation and delivery of HR products, services, and solutions to an assigned region in support of activities to ensure HR service delivery excellence. The RHRM utilizes business acumen and understanding of the Boyd Group’s Core Business to leverage HR Strategies to ensure consistent and equitable application of organizational goals & objectives. This is a consultative, yet deeply engaged approach to engaging with General Managers and Market Managers on business and people issues. Consulting on employee relations, the RHRM helps to build a best-in-class culture as a change agent to enable the growth & development of our people through change management, talent development, employee engagement, and performance management.

Key Job Responsibilities

• In consultation with Operations and HR partners, plan and support talent planning, performance review, career development, employee development, ID&E, retention and employee engagement initiatives.

• Partners with Operations and HR partners to strategically develop and execute plans to reduce turnover in high turnover positions/markets.

• Accountable for the development and deployment of appropriate resources and tools into the field to optimize an environment where the organization is free of all discrimination and harassment by proactively measuring employee engagement, turnover, and compliance with all applicable Federal, state, and/or municipal laws.

• Provides support and coaching to management positions as they create and act on their individual development plans. Facilitates and supports succession planning, performance management, performance planning and other corporately driven talent management and HR programs.

• Functions as the SME in supporting employee investigations. Thinks independently, investigating and resolving employee relations issues; partnering with the Sr Manager, HRBP, Operations, COE and legal teams, where necessary.

• Assists local leaders in talent acquisition activities as needed and as directed by the Talent Acquisition Manager and HR Business Partner.

• Ensure that markets/shops maintain a work environment that is conducive to maintaining a positive, inclusive work environment. 

• Oversees the escalation and resolution of HR questions, issues and requests to the appropriate channels (eg HR COE, FreshService, etc.), and models as a champion of the field HR model.

• Develop and execute innovative people programs to inspire and support a high-performance culture.

• Support a high performing, cohesive and collaborative, growth-focused team.

• Provide Human Resources support as required for all Acquisitions in the assigned division.

• All other duties as assigned.

Experience and Skills Required

• Bilingual candidates (English/Spanish) are strongly preferred.

• Bachelor’s degree in Human Resources, related field, or professional experience equivalent.

• 5+ years' experience in operations leadership, organizational development, human resources, recruiting or related fields.

• Experience providing field support in a multi-site/location environment.

• Prior experience creating or implementing a people strategy for an hourly/salary workforce.

• Advanced skills using Microsoft Office Suite (Work, Excel, PowerPoint, Outlook, Teams)

• Advanced skills using Google Workspace (Formally G-Suite)

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