Oliver Wyman- Leisure & Hospitality - Principal

Company:

Description:

Who We Are?

Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 29 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.  The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.  Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com.

Job Specification

Practice Groups: Consumer, Telco, & Technology (CTT) & Performance Transformation (PT)

Location: New York, Dallas, Chicago, Boston, Washington DC

Role: Leisure & Hospitality - Principal

Practice Overview: Consumer, Telco & Technology (CTT)

We are part of our Consumer, Telco, and Technology (CTT), we see consumer-facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B and B2B2C services models ever-growing. We are aiming to build new Partner connections by bringing together those serving consumer facing businesses, such as leisure, hospitality and travel, as well as technology, media, communications, and retail, in order to further elevate our narratives and exco-relevance while maintaining deep sub-sector capabilities.  

Leisure & Hospitality

Oliver Wyman’s Leisure and Hospitality practice is the advisor of choice for the global leisure and hospitality ecosystem. We partner with a wide spectrum of clients—including hotel brands, cruise lines, theme-park and attraction operators, online travel agencies and tour operators, rental-car companies, and hospitality-technology players—to tackle their most pressing strategic and operational challenges.

We help leaders accelerate growth, enhance guest experience, optimize revenue and pricing, unlock value from loyalty programs, future-proof their portfolios, optimize their operations and upgrade their technologies in an industry defined by constant disruption. We combine data-driven insight with hands-on delivery to generate lasting impact for clients who shape how the world travels, stays, and plays.
 

Commercial Effectiveness

From insight to impact, Oliver Wyman’s Commercial Effectiveness practice drives measurable value creation, sustained top-line growth, and maximizes enterprise value across industries. By combining deep sector expertise with advanced analytics, we translate data into actionable growth strategies and topline performance improvement levers —spanning portfolio optimization, revenue management and pricing, sales force design, and marketing effectiveness. Our consultants work shoulder-to-shoulder with client teams to ensure recommendations are implemented, results are tracked, and capabilities are transferred, delivering tangible outcomes that endure long after the project ends.

Role

The Principal position offers excellent career and growth opportunities for talented, highly motivated professionals with significant prior experience. As a professional member of our firm, your initial responsibilities will include, but are not limited to:

• Providing day to day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and shares responsibility for the success of a specific engagement(s)
• Leading and managing complex programs to ensure on-time delivery that meets agreed upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm’s technical competence
• Guiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors
• Engaging fully in building the business by identifying new and expanded opportunities
• Creating exciting and additive intellectual capital through thought leadership, and demonstrating knowledge on a broad range of adjacent topics
• Developing others and building a followership as part of their asset building for the firm
• Leading firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and well regarded by Partners, peers, and clients

Desired Skills and Experience

Principals serve as the primary contact point for senior client executives and Oliver Wyman co