Job Summary

The Business Development Representative (BDR), Managed Services is responsible for generating qualified enterprise-level leads and building a pipeline of prospective healthcare clients for AMN's Managed Service Program (MSP) solutions. This role focuses on outbound prospecting, lead generation, client discovery, and appointment setting with healthcare decision-makers.

The BDR partners closely with Business Development leadership to identify new business opportunities, qualify prospective clients, and support revenue growth by positioning workforce and managed services solutions that address client staffing, operational, and workforce challenges.

Job Responsibilities

Lead Generation & Prospecting

• Generate qualified leads through outbound prospecting, cold calling, email campaigns, networking, referrals, and marketing-generated opportunities
• Identify and engage healthcare organizations, hospitals, health systems, and other prospective clients
• Schedule discovery meetings and introductory conversations for AMN Business Development leaders
• Build and maintain a strong pipeline of prospective MSP opportunities

Client Discovery & Qualification

• Conduct discovery conversations to understand client workforce challenges, staffing needs, current programs, and business objectives
• Identify decision-makers and key stakeholders involved in purchasing decisions
• Educate prospective clients on AMN's Managed Service Program (MSP) offerings and workforce solutions
• Qualify opportunities and ensure alignment with ideal customer profiles

CRM & Pipeline Management

• Maintain accurate prospect, client, and activity records within Salesforce
• Track outreach activity, pipeline progression, and appointment outcomes
• Monitor lead conversion metrics and support reporting requirements

Sales & Cross-Functional Collaboration

• Partner with Business Development, Marketing, and Account Management teams to develop prospecting strategies and target accounts
• Identify opportunities to introduce additional AMN solutions and services
• Support proposal, presentation, and sales activities as needed
• Maintain awareness of healthcare staffing trends, market dynamics, and competitive activity

Key Skills & Competencies

• Lead Generation & Outbound Prospecting
• Business Development
• Pipeline Management
• Salesforce CRM
• Discovery & Needs Assessment
• Consultative Selling
• Healthcare Staffing Solutions
• Managed Service Programs (MSP)
• Relationship Building
• Communication & Presentation Skills

Qualifications

Education & Years of Experience

• High School Diploma/GED plus 2–5 years of relevant experience

Required Experience

• Experience in sales, business development, lead generation, recruiting, or customer-facing roles
• Experience conducting outbound prospecting activities, including phone, email, and networking outreach
• Experience utilizing CRM systems such as Salesforce
• Proven ability to meet activity-based or performance-based goals

Preferred Experience

• Experience in healthcare staffing, workforce solutions, or managed services
• Familiarity with Managed Service Programs (MSP), Vendor Management Systems (VMS), or healthcare workforce solutions
• Experience engaging healthcare leaders and executive stakeholders
• Experience in consultative or solution-based sales environments