Accounts Receivable Specialist

Accounts Receivable Specialist

Employment Status: Full-time, exempt

Location: US, remote

Base Salary Range: $55-$65k

THE COMPANY:

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity - ‘we make music easy to make'. 

The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry. 

SUMMARY:

Manages all functions of Accounts Receivable, including day-to-day functions as well as any journal entries, reporting, or reconciliations during month end close.

DUTIES AND RESPONSIBILITIES:

• Process credit applications for customers requesting terms, including reaching out to references, reviewing Reimer reports, recommending a credit limit for approval to Controller, and updating customer record accordingly.
• Gather and review resale certificates for customers and ensure customer record is set up in the system accordingly; monitor expiration dates of certificates to ensure there is always a valid copy on file.
• Upload all customer payments (checks, ACH, wire, credit card, etc) into the system & apply to correct customer and invoice(s).
• Collect prepayments from customers who don’t have terms and complete invoice application once orders are shipped.
• Continually monitor and review open AR; send collections emails to customers for past due balances and escalate as needed.
• Review orders on hold to determine if any are able to be released for shipment; work with sales team to ensure held orders are able to ship out in a timely manner.
• Process manual upload of invoices into customer portals.
• Process any customer credits not pertaining to returns (dealer financing, co-op, etc).
• Maintain a good relationship with customers by responding to all inquiries in a timely manner and resolving any account discrepancies.
• Post month end journal entries pertaining to AR (demo recon, financing accruals, etc).
• Prepare month end AR reconciliation report.
• Continually monitor processes and raise issues or suggestions to controller where improvements are needed.
• Any ad hoc reporting or tasks as requested by controller or assistant controller.
• Assist with special projects as needed.

QUALIFICATIONS:

• Minimum of one-year certificate from college or technical school, one to three years related experience, or equivalent combination of education and experience.
• Proficient in Microsoft Office suite, specifically Excel.
• Experience with NetSuite or other similar ERP.
• Ability to prepare reports and business correspondence. 
• Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. 
• Commitment to excellence and high standards.
• Excellent written and verbal communication skills.
• Ability to understand and follow written and verbal instructions
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

COMPETENCIES:

• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills--Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

 PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Continually required to sit
• Continually utilize visual acuity to use a keyboard

The above is intended to des