Director of Operations & Department Administrator I-Otolaryngology Full-Time Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Director, Operations & Department Administrator I reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Director, Operations & Department Administrator I will engage in activities to enable the provision of high quality, patient and family centered care for services at NMG. Under the direction of the Vice President of operations, and in partnership with the Medical staff, and Nursing Leadership, the Director will ensure that progressive and coordinated strategies for the delivery of patient care will be implemented across the campus.

The Director, Operations & Department Administrator I is responsible for managing all aspects of departmental administration including financial affairs, faculty affairs, the Clinical Practice, human resources, and various other issues. This position is responsible for administering the operations of the Clinical Practice and for ensuring that all organizational policies and procedures are appropriately implemented.

Responsibilities:

• Responsible for leading teams to outcomes which support the advancement of NMHC Strategic Plan.
• Formulate and implement policies and procedures to facilitate processes and clarify and correct procedural problems.
• Evaluate the feasibility, coordination and implementation of new or revised systems, processes and procedures, to ensure compliance with established standards.
• Coordinate and implement strategies that enhance the image of NMG and the community.
• Collaborate with Medical Staff leadership and other departments as needed regarding practices and standard operating procedures that relate to NMG. 
• Responsible for meeting operational, financial and strategic goals for unit/area or program.
• Prepare and/or oversee the preparation of budgets
• Perform financial analyses
• Assist in the development of financial, production, compensation and operational targets and models
• Collaborate in the development of business, strategic, and marketing plans

Qualifications

Required:

• Master’s degree or bachelor’s degree + equivalent work experience
• Three (3) to four (4) years academic health care experience
• Prior management/leadership experience
• Experience working within a clinical environment
• Outpatient setting experience
• Demonstrated organizational and leadership skills
• Excellent analytical skills

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.