Essential Job Functions

All positions at Wood Shed require the ability to:

• Stand and walk for extended periods throughout the store and yard
  
  
• Perform work requiring balance, coordination, and hands-free mobility
  
  
• Lift, carry, push, and pull materials of varying weight depending on role (up to designated limits)
  
  
• Work in a fast-paced retail environment with changing priorities
  
  
• Assist customers in a professional, courteous, and solution-oriented manner
  
  
• Work both indoors and outdoors in varying weather conditions
  
  
• Safely operate tools, equipment, or vehicles as required (training provided where applicable)
  
  
• Follow all safety policies, procedures, and operational standards

These functions are considered essential and cannot be removed or permanently modified.

FRONT-END / CUSTOMER SERVICE ASSOCIATE

🧾 Job Summary


Front-End / Customer Service Associates create the first and last impression for Wood Shed customers. This role focuses on checkout, customer service, and front-end operations, while still supporting cross-trained coverage throughout the store.


🔑 Key Responsibilities

• Greet customers and provide friendly, efficient checkout service
  
  
• Answer phones and direct customers to appropriate departments
  
  
• Process transactions accurately, including returns, refunds, and house accounts
  
  
• Promote loyalty programs and seasonal promotions
  
  
• Maintain a clean and organized front-end area
  
  
• Assist customers with basic product questions and store navigation
  
  
• Provide backup support on the sales floor or loading area as needed
  
  
• Attend staff meetings and follow all policies and safety standards
  
  

✅ Qualifications

• Strong customer service and communication skills
  
  
• Attention to detail and ability to multitask
  
  
• Ability to stand for extended periods and move throughout the front-end area
  
  
• Ability to lift and handle products of varying weight as needed
  
  
• Willingness to be cross-trained and assist in other areas
  
  
• Flexible availability, including weekends and holidays
  
  
  
  

Compensation: $15.00 per hour


Welcome to Wood Shed Lumber & Hardware Supply

Carrollton, Missouri has had a locally-family owned lumber and hardware store for over 67 years.  The tradition continues with the Eiserer family purchasing Warren Lumber Yard in June 2016 and operating the business as WOOD SHED Lumber & Hardware Supply – Do It Best. 

We are committed to providing top notch customer service and great products to the greater Carrollton area and the communities of Ray County, Livingston County, Saline County, La  fayette County, Caldwell County, and Chariton County of Central Missouri. 

We aim to provide the best electrical, plumbing, hardware, fasteners, hand and power tools, automotive, paint and sundries, gift and décor, gas and pellet grills, lumber and building materials. We don’t stop there, we help find solutions to help customers build, maintain, and entertain where they live and to impact and grow the communities we serve. 

We offer over 67,000 items through our warehouse that can be shipped to your door, or to our store! Other services provided are UPS shipping and drop off location, key cutting, glass cutting, propane refills and delivery.

Growing Our Roots

The WOOD SHED Lumber & Hardware Supply has teamed up as a business partner with the local elementary classroom. The children and the team enjoy the classroom visits by sharing a great story and conversation. These amazing children bless us beyond measures by showering us with thoughtful thank you cards and artwork. We love being in the classroom!

The Eiserer Family

It's all hands on deck in the store or in the community. Our little family grew to five just after purchasing the business and couldn't be more excited to learn and grow together. For years Porter, Cecily and Novah assist