Sr. Executive Assistant

Senior Executive Assistant                          

Vonage Business Operations Mission: We support Vonage in delivering operational, process, project and financial performance. Our teams perform vital support and services in the areas of team administrative support, data analysis and reporting, business process improvement and knowledge management. Our team members develop and apply business understanding and functional expertise to drive operational excellence to help ensure the organization achieves its short-term and long-term goals. 

WHY THIS ROLE MATTERS

The Senior Executive Assistant role at Vonage means providing effective and efficient support within teams, across departments and companywide. We engage proactively with our clients in the provision of essential services, covering communication, coordination, organization and planning. The Executive Assistant works at the company’s most senior levels, helping leaders manage their time, commitments and competing priorities. 

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW… 

WHAT YOU WILL DO 

• Provide administrative support for designated executives or leadership teams.
• Manage calendars, including internal and external appointment scheduling.
• Schedule and provide logistical and technical support for meetings and conference calls.
• Coordinate vendor meetings, internally and externally.
• Meet, greet and direct visitors, including meeting participants.
• Handle incoming and outgoing office communications.
• Handle purchase orders, invoices and payments.
• Create and process expense reports.
• Perform data entry.
• Maintain office scanning and filing.
• Make travel arrangements.
• Perform other administrative duties as required.

WHAT YOU WILL BRING 

• Excellent communication skills, including writing, speaking and listening.
• Fluency with Microsoft Office including Outlook, Word, Excel and PowerPoint.
• An eye for detail.
• A positive customer service attitude.

Ability to:

• Handle sensitive information with confidence.
• Anticipate and proactively resolve meeting, schedule and other coordination-related conflicts.
• Set priorities based on team / manager / business priorities.
• Work cross-functionally with diverse teams, ideas and inputs.
• Use appropriate independent judgment to meet established objectives and assigned deadlines.
• Identify and recommend steps to resolve process or system issues.

WHAT IS REQUIRED FOR APPLICATION

• High School diploma and a positive, professional attitude.
• Prior experience in a corporate Senior Executive Assistant role.

WHAT IS IN IT FOR YOU

• In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position.