Manager, Business Applications

Why join Freenome?

Freenome is a high-growth biotech company developing tests to detect cancer using a standard blood draw. To do this, Freenome uses a multiomics platform that combines tumor and non-tumor signals with machine learning to find cancer in its earliest, most-treatable stages. 

Cancer is relentless. This is why Freenome is building the clinical, economic, and operational evidence to drive cancer screening and save lives. Our first screening test is for colorectal cancer (CRC) and advanced adenomas, and it’s just the beginning. 

Founded in 2014, Freenome has ~400 employees and continues to grow to match the scope of our ambitions to provide access to better screening and earlier cancer detection.  

At Freenome, we aim to impact patients by empowering everyone to prevent, detect, and treat their disease. This, together with our high-performing culture of respect and cross-collaboration, is what motivates us to make every day count.

Become a Freenomer

Do you have what it takes to be a Freenomer? A “Freenomer” is a determined, mission-driven, results-oriented employee fueled by the opportunity to change the landscape of cancer and make a positive impact on patients’ lives. Freenomers bring their diverse experience, expertise, and personal perspective to solve problems and push to achieve what’s possible, one breakthrough at a time.

About this opportunity:

Freenome is seeking a Manager, Business Applications to lead our Business Applications team. This is a critical "player/coach" role responsible for implementing, managing, and enhancing our vital business applications, including Salesforce,Compliance Quest, Medical Affairs Apps, and Veeva. As a strategic liaison between IT and various business units , you will lead the development and implementation of solution roadmaps and manage end-to-end IT project delivery. This role is essential for mentoring the team, establishing operations, and scaling support to meet the company's growth. 

What you’ll do:

• List the job responsibilities that are important and impactful for this role
• Serve as a strategic interface between IT and assigned business units, including Sales, Marketing, Customer Service, Clinical, and Quality.
• Communicate IT decisions, priorities, and project information to stakeholders.
• Facilitate the investment intake process and lead the development and implementation of solution roadmaps.
• Oversee the administration, maintenance, and enhancement of key business applications such as Salesforce, Compliance Quest, Veeva, Netsuite, Hubspot,
  Conga, Promomat, FiSpan, FloQast, Vena, and Jama.
• Lead critical projects such as EAP Readiness, Hubspot for Marketing,Compliance Quest Upgrade, Jama implementation, 8x8 Customer service
  phone system implementation, Scribe Now Implementation, and Wesfax implementation.
• Ensure all IT systems, policies, and procedures are designed and operated in compliance with relevant healthcare and data privacy frameworks such as
  HIPAA, GDPR, and SOX.
• Develop, maintain, and regularly test a comprehensive disaster recovery and business continuity plan.
• Proactively requests feedback from others and are open to continuous feedback
  
• Consistently delivers actionable and timely feedback to people at all levels in away that strengthens relationships and enables functional initiatives to
  advance more quickly
• Provide consistent communications to key functional and cross-functional stakeholders on progress and updates
•  Build and maintain strong, healthy relationships with cross-functional peers

Must haves:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field.
• A minimum of 10 years of progressive experience in Information Technology,with at least 5 years in a leadership capacity with direct responsibility for managing teams and budgets.
• Proven experience operating within a regulated industry (biotechnology, pharmaceuticals, medical devices, or healthcare).
• Deep, hands-on expertise in designing, implementing, and managing modern,scalable enterprise IT infrastructure, including complex networking,
  virtualization, and hybrid-cloud environments (AWS, GCP, Azure).
• A thorough and practical understanding of IT compliance, security, and data integrity requirements mandated by frameworks such as HIPAA, GDPR, and SOX.
• A proven track record of developing and executing a strategic tech