Director, Channel Partnerships

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  

Job overview:

To achieve and accelerate our mission, Omada partners with a number of key national alliances to help us grow and scale.

We are looking for a seasoned professional who will lead a Channel Partnership Team to drive the activation and success of this critical partner. This individual will lead the charge in developing best-in-class relationships with the channel partner to achieve our joint objectives. They will set a strategic vision for the impact Omada can make with the channel partner, chart a path for execution, support and lead his/her team and partner along the way. They will work closely with internal and external stakeholders to achieve business goals.

The Director, Channel Partnerships will report to the Senior Director, Strategic Alliances and play a key leadership role on the Sales and Payer Access Team. 

The ideal candidate for this role can be located anywhere across the U.S.. Omada is a remote-first environment that allows for both remote work and in-office collaboration, when needed.

Specific responsibilities will include:

• Lead a team that manages Omada’s relationship with a large enterprise client
• Set  strategic vision and goals, and manage progress towards them for your team and book of business
• Accountable for key Payer Access metrics, such as Upsells, Pull-Through Sales, Direct to Member Enrollments, Total Enrollments, Payer NPS and Retention, Operational Success
• Collaborate with leaders across the Sales and Payer Access (SPA) team and across Omada to drive weekly, monthly, and quarterly planning and performance monitoring
• Ensure your team is building and fostering healthy, productive, strategic and long-term relationships with the Key Alliance 
• Take ownership and accountability to ensure the Key Alliance is meeting their goals and having a best-in-class experience with Omada
• Be the voice of the Key Alliance back to Omada teams, including Commercial, Product, Clinical, Finance, Sales, and more
• Act as a point of escalation and strategic relationship support for the Key Alliance, including joining client meetings and business reviews where you deem appropriate
• Support team in building out relationship networks within the Key Alliance, mapping yourself and/or other commercial leaders at Omada
• Put your people first: take a proactive and intentional approach to ensuring your team is developing and thriving in their time with Omada 

 About you:

The successful candidate for this role is likely to have:

• 6+ years healthcare experience.
• Deep experience managing external business relationships for a digital health product with either payers (health plans, PBMs, wellness resellers) or large enterprise customers or have worked for a payer managing digital health products in wellness, chronic condition, telehealth, virtual care spaces
• Sales, Account Management, and/or Customer Success (or equivalent) experience preferred
• Have 2+ years people management experience in a dynamic, fast paced environment
• Are curious, proactive, and strategic
• Can drive progress and execution in ambiguity 
• Demonstrate a passion for innovation in US Healthcare
• Honor Omada’s values: Start with Trust, Seek Context, Act Boldly, Deliver Results, Succeed Together, Remember Why We’re Here. 
• Internal Candidates Only: Have worked at Omada for 12+ months 

Your impact:

This is a high impact and high visibility role within Omada. You will lead the team that is accountable for the relationship with the Key Alliance that make up an important and growing percent of Omada’s sales.  Done well, this role will:

• Make a significant impact on Omada’s future by partnering with the Key Alliance and driving upsells, sales and enrollments.
• Seve as a leader on the Sales & Payer Access Lead Team and influence the strategic direction of the business.
• Recruit and develop Omada’s future leaders. 

Bonus Points for:

• Experience working at or with the health plans and PMB's that Omada partners with
• Experience in digital health or high-growth, mid-stage company environments
• Experience working with clinically-complex solutions and earning the trust of large, complex customers
• Management consulting experience

Benefits:

• Competitive salary with generous annual cash bonus
• Stock options
• Remote first work from home culture
• Flexible vacation to h