Sr Manager, Site Reliability Engineering (InfoSec)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

We are actively seeking a highly motivated DevOps/SRE Senior Manager to lead our Global InfoSec SRE team, based at our HQ in Santa Clara and in our offices in Tel Aviv. This position is critical for ensuring leadership continuity and effective day-to-day oversight for our team, especially given the global distribution of our SRE group.

The InfoSec SRE group is fundamental to ensuring the reliability and availability of the production environment that hosts our InfoSec services. We empower the entire InfoSec organization by developing and maintaining crucial tools, infrastructure, and automations. In this role, you will play a key part in planning, executing, and reporting various infrastructure and security projects, as well as managing and resolving high-priority production maintenance issues and incidents.

As the Senior Manager for the Infosec SRE Group, you will lead a team in a cutting-edge environment. Your role is crucial in steering the development and operation of our ability to secure our products’ development, which includes:

• AWS GCP and Azure as the cloud providers
• Terraform for Infrastructure as Code
• Microservices architecture over Kubernetes
• GitOps practices
• Prometheus as the observability platform
• Deployments automation
• Cloud cost optimization

As the Senior Manager, you will work closely with other leaders to coordinate priorities and efforts between requests from other teams, needs for the Product Security teams, FedRAMP strict infrastructure security requirements, and general requests for all InfoSec teams.

Your Impact

• Team Leadership and Development: Leading, mentoring, and fostering the growth of a high-performing team of SRE Engineers, promoting a culture of continuous improvement, innovation, and collaboration. You will provide hands-on guidance, coaching, and mentorship to support professional development, ultimately boosting team morale and retention.

• Automation Strategy and Execution: Taking full end-to-end responsibility for defining and building automation processes across diverse InfoSec services. This involves driving a transformative journey towards significant automation milestones, including:

  • Increase automation adoption across SRE processes within the next year, which will substantially reduce manual interventions.
  • Targeting time savings of hundreds of working hours per month through enhanced automation-driven efficiencies across workflows.
  • Reducing operational costs, achieved through optimized resource utilization and the reduction of labor-intensive manual tasks.
  • Accelerating incident resolution by aiming for a reduction in mean time to detect (MTTD) incidents and a reduction in mean time to respond (MTTR).
  • Improving change deployment efficiency by ac