Clinical Services Assistant (CSA)

Description

 Job Opening: Clinical Services Assistant (CSA) – Highlands Clinic (Night Shift)
Location: 3935 Sunnyside Drive, Harrisonburg, VA 22801
Schedule: Part-Time | 7:00 PM – 7:00 AM | Every other Friday, Saturday & Sunday | Additional hours may be available

Includes Night & Weekend Shift Differentials!

Position Overview & General Responsibilities: 

We’re looking for compassionate, attentive team members who thrive in a resident-centered environment. As a Clinical Services Assistant (CSA), you’ll play a critical overnight role in supporting residents’ safety, well-being, and peace of mind—both in the Highlands building and across our beautiful campus. Whether you’re responding to medical alerts, performing clinical assessments, or simply offering a reassuring presence, you’ll be a vital part of a team that treats every resident with dignity, respect, and kindness.

• Respond quickly and calmly to resident emergencies, providing hands-on support and coordinating care as needed
• Support residents in both independent and assisted living, assessing concerns, gathering vitals, and following up with appropriate actions.
• Administer basic first aid and CPR when required, always maintaining professionalism under pressure.
• Monitor safety systems, respond to fire and smoke alarms, and follow emergency protocols—including 911 activation and evacuation support.
• Conduct frequent rounds in the Highlands building to ensure resident safety and be available to those who may need after-hours assistance.
• Handle overnight clerical tasks, answer phones, greet visitors, and ensure proper documentation and communication across teams.
• Assist with unlocking/locking doors, and maintain a safe, secure environment for residents and staff.

Requirements

  Skills & Experience 

• A passion for supporting older adults and creating a safe, compassionate space where they can thrive
• CNA, MA, or Direct Care Aide certification through the VA Board of Nursing (required)
• CPR & First Aid certification (or ability to obtain)
• Valid Virginia driver’s license – This role involves transporting residents, and a satisfactory motor vehicle record (MVR) that aligns with Sunnyside's Vehicle Operator Policy 
• High school diploma or GED preferred
• Strong decision-making skills, calm under pressure, and comfortable handling confidential information and maintaining its integrity
• Excellent communication and customer service skills
• Willingness to be the steady hand in an emergency, and the friendly face our residents trust

Perks & Benefits You'll Love 

• Paid sick, vacation & personal time — even for part-time!
• Night & weekend shift differentials
• 401(k) with company match
• Medical, dental & vision insurance
• Short- and long-term disability coverage
• Annual scrub reimbursement 
• Licensure reimbursement 
• Tuition Assistance 
• A flexible, supportive workplace
• On-site training and career development
• Employee Assistance Program (EAP)
• Access to our on-site wellness center, orthopedic specialist & GP
• A fun, engaging, and respectful work environment
• Professional growth opportunities and room to advance
• Access to a PCP & Orthopedic Specialist through MD Ortho 
• Daily opportunities to have a meaningful impact on residents’ lives
• A stunning campus with walking trails, therapy services, and more!

Ready to Love Where You Work?

Located on 150+ scenic acres in the Shenandoah Valley, Sunnyside is more than a workplace—it’s a welcoming community where you can grow, thrive, and make a difference every day.  Apply today and experience what it means to SHINE at Sunnyside!

Physical & Environmental Considerations

 This job operates in an environment with normal lighting levels, temperature ranges,   air quality, ventilation, and noise levels. General office environment with normal lighting levels. Lifts, carries, pushes, or otherwise manipulates equipment and office materials weighing up to 15 lbs. Ability to push residents weighing up to 200lbs in wheelchairs and to assist in transferring residents weighing up to 200lbs. Always use proper lifting and moving protocols and techniques. The employee is frequently required to stand for a long period of time. Additionally,   employees will routinely sit, stand, reach, lift, bend, kneel, stoop, climb,   push, and pull items weighing 30 lbs or less and occasionally more than 40   lbs. You