Director, IKC Operations

Posting Date

11/12/2025

2420 Del Paso RdSte 135, Sacramento, California, 95834-9673, United States of America

The Director, IKC Operations accomplishes company objectives by supervising the daily operations of a team. The Director will oversee managers and have overall responsibility for front-line teammates, while improving systems and processes to advance our overall operational effectiveness and achieve our operational goals.  This Director participates in budget development and has budget accountability.  

Provide leadership and direction to the team. Responsible for performance development, performance management, retention, team assignments, and teammate relations.  

Identifies, analyzes, and drives continuous operating improvements and quality performance of operating metrics, including clinical outcomes, quality, productivity, staffing, training, attrition, and budget. 

Accountable for Physician engagement strategy and quality. 

Accountable for collaboration with dialysis business: 

• Partners in collaboration calls, innovating to develop new collaboration processes 

• Oversees RN performance on core team participation 

• Meet monthly with DKC leaders to drive key performance measures and increase Provider engagement and facilitate business relationships to drive growth 

Manages and oversees the DaVita IKC program:   

• Ensures compliance to all applicable regulations and DaVita policies  

• Monitors risk management and quality assurance compliance  

Accountable for review and development of department budget: 

• Evaluates processes to ensure cost effectiveness and reduce operational expenses 

• Evaluates projects for cost effectiveness and impact to outcome expectations  

Other duties as assigned. 

Bachelor’s degree in related area, Masters Preferred 

Minimum of six (6) years’ supervisory experience 

Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook 

Deals with confidential information and/or issues using discretion and judgment. 

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who