Scheduler, Scheduling & Event Services (Space Planning & Operations)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Scheduler, Scheduling & Event Services (Space Planning & Operations)

Job Profile Title

Administrative Assistant B

Job Description Summary

Under general supervision of the Sr. Director and Associate Director, the Scheduler assists with providing service and support for space scheduling and event coordination for School of Medicine complex. Working closely with Associate Director and Scheduling staff, the Scheduler provides administrative and scheduling support to the Scheduling and Event Service team. This position is responsible for receiving and responding to emails and phone calls; monitoring dashboard and processing reservations, emailing event confirmations and other correspondence; creating floor plans, electronically filing, and distributing event reports and correspondence; verifying accurate and complete information on request; directing requests to appropriate staff or departments. The Scheduler responds to space requests and service requests including AV, Security, Event Support, and Housekeeping. With the Associate Director and Scheduling staff, the Scheduler assigns support staff based upon SES procedure or input from senior staff, coordinating and proofreading the daily worksheet report to determine daily and weekly support schedule in preparation for Daily Operations Meeting. This position will act as an administrative assistant for the workgroup. This position is considered “essential.”

Job Description

High School diploma or GED required, Associate’s Degree preferred, and 3 to 5 years related experience, or equivalent combination of education and experience.

Job Knowledge & Personal Skills:  Excellent organizational & analytical abilities; excellent verbal & written communication skills; demonstrated ability to deal effectively under constantly-changing deadlines & priorities; excellent customer service, telephone, & coordination skills; ability to follow instruction; demonstrated skills working with database and/or s