Community Engagement Coordinator (Sales and Account Management)

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity:

Our One Medical for Business Client Success team partners closely with our clients to promote and deliver One Medical membership and services as a benefit for their employees and partners. As a Community Engagement Coordinator, you will play a pivotal role in driving enrollment and engagement excellence as the One Medical ambassador through support and involvement of key activities and events. You will help showcase the value of One Medical to generate excitement and drive engagement with our services. By working directly with One Medical members and One Medical leaders in our markets, you will build out our best practices at these client events to ensure maximum impact. 

What You’ll Likely Work On:

• Developing effective strategies for promoting our services, bringing on new members, employer groups, and deepening member engagement with One Medical
• Guiding One Medical members during client events, helping them schedule and understand the value of One Medical during their clinical engagements 
• Building relationships with One Medical staff in key markets to ensure our teams understand why we have these onsite events and what we can do to improve them
• Outreach to members to help drive member engagement
• Design, test, and implement improvements to our member enrollment and engagement tactics 
• Staffing and supporting in person events, working with MSA GM’s and local field leaders to get the right level of support
• Responsible for event tracking, feedback, and reporting within OB4B tools including Lahlouh, Tableau, SFDC, Adobe

You'll Be Set Up For Success If You Have:

• 1+ year of experience in an outbound sales with client-facing role responsibilities 
• Experience in B2B sales or account management of employee benefits
• Experience with onsite events management preferred
• Project management experience with events for staffing and budgeting preferred
• Excellent written, verbal communication skills and, presentation skills 
• Strong social and networking skills
• High energy and excitement in meeting new people and building relationships 
• Strong organizational skills; consistently meets goals and deadlines
• Desire to travel up to 50% of the time to any of our One Medical markets 
• Experience with G-Suite & Powerpoint 
• Knowledge of Salesforce or another CRM is a plus

This is a full-time remote position with up to 50% travel. Located in the greater NYC Austin, or Chicago.

Benefits designed to aid your health and wellness:

Taking care of you today

• Paid sabbatical after 5 and 10 years
• Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans
• Free One Medical memberships for yourself, your friends and family
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

• 401K match
• Opportunity to participate in company equity programs
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

One Medical is committed to fair and equitable compensation practices. The base hourly range for this role is $16.00 - $30.50 per hour. However, actual compensation packages are based on several factors that are unique to each candidate. These factors include, but are no