Executive Director, Harmony Academy

Compensation Range:

Annual Salary: $131,940.00 - $151,590.00

Position Summary

The Executive Director, Harmony Academy is the senior operating and revenue leader responsible for scaling Harmony Academy nationally through integrated sales execution, client success leadership, strategic partnerships, and growth market expansion. Reporting to the Senior Vice President, NU Academies, the Executive Director owns end-to-end revenue performance, including new business, renewals, expansions, and multi-year partnerships, while ensuring high-quality implementation and measurable impact for districts, states, and national partners.

The Executive Director leads a unified go-to-market and delivery engine, overseeing field sales, client success, strategic partnerships, and growth market strategy, with dotted-line leadership over Sales Operations and Inside Sales. The Executive Director is accountable for meeting and exceeding annual revenue goals, sustaining renewal health, and scaling Harmony’s reach to 6 million students annually through a combination of commercial, philanthropic, and partnership-driven contracts.

The role reflects market-level expectations for senior leaders in edtech and education publishing: strong P&L ownership, enterprise sales leadership, renewal discipline, partner ecosystems, and cross-functional execution at scale.

Essential Functions:

Sales Leadership & Revenue Performance

• Owns annual and multi-year revenue targets for Harmony Academy across districts, states, national organizations, and enterprise partners.
• Leads the field sales organization, including territory strategy, account segmentation, quota setting, and coverage models aligned to growth priorities.
• Ensures pipeline coverage of 3–4×, forecast accuracy within ±10%, and disciplined execution across all sales stages.
• Establishes and enforces an enterprise selling standard: discovery excellence, solution design, executive alignment, value articulation, and next-step rigor.
• Oversees pricing and packaging strategy in partnership with Finance and Product to ensure margin discipline and scalability.
• Drives expansion and upsell strategies tied to adoption, outcomes, and renewal readiness.
• Investigates complex sales challenges, analyzes trends and data, and develops strategies to advance revenue growth.

Client Success, Retention & Expansion

• Sets and leads Client Success strategy in partnership with Academies leadership to ensure what is sold is implemented with fidelity and renews at scale.
• Owns renewal health, expansion readiness, and customer lifecycle performance across all major accounts.
• Aligns sales commitments with implementation scope, launch timelines, adoption metrics, and success outcomes.
• Prioritizes development of reference accounts, case studies, and proof points that directly support sales and partnership growth.
• Uses usage data, health scores, and outcome measures to inform renewal strategy and growth plays.

Strategic Partnerships & Philanthropic Scale

• Sources, structures, and scales national, state, district, and channel partnerships that accelerate revenue and reach (e.g., associations, foundations, systems integrators, national nonprofits).
• Leads development of MOUs, multi-year agreements, referral and channel models, and co-marketing strategies tied to measurable revenue outcomes.
• Oversees partnership-driven P&L performance, including expansion plans and renewal pathways.
• Collaborates with NU Advancement and Fundraising Academy on philanthropic-aligned contracts that support large-scale student reach (target: 6 million students annually).
• Establishes executive governance, sponsor mapping, and escalation pathways to unblock complex, multi-stakeholder deals.

Growth Markets & Expansion Strategy

• Defines and executes priority growth markets (geographic, segment, and vertical) aligned to NU Academies’ strategic plan.
• Builds multi-year market entry and expansion strategies across large urban districts, states, and national platforms.
• Leads conference, thought-leadership, and field-based strategies that position Harmony as a category leader in belonging, SEL, and whole-child outcomes.
• Partners with Marketing and Product to align market signals with roadmap priorities and launch readiness.

Revenue Operations, Sales Operations, & Inside Sales (Dotted Line)

• Provides executive oversight (dotted line) to Sales Operations and Inside Sales, ensuring alignment to revenue goals and field execution.
• Accountable for the effectiveness of Salesforce as the single source of truth for pipeli