Sr. Administrative Assistant

Ready to help us transform healthcare? Bring your true colors to blue. 

Your Day to Day:

• Calendar and Time Management: Manage multiple Sales Leaders' calendars, scheduling appointments, meetings, and travel arrangements, prioritizing tasks, and ensuring efficient time allocation.
• Oversee Daily Prioritization: Proactively adjust plans as business needs shift to ensure focus on the most impactful and timely activities.
• Communication and Liaison: Act as a point of contact between the Specialty Benefits Leader/Municipal and Labor Sales Leader, and internal/external stakeholders. Develop collaborative relationship with executive administrators in C-suite to ensure smooth interactions and successful logistics (space, preferences, timing, etc.).
• Help Support Corporation and Divisional Goals: Support Sales leaders in executing annual growth goals and priorities by being intuitive, resourceful, thoughtful, diplomatic, and action-oriented.
• Meeting Coordination: Prepare for meetings, including creating agendas, note taking, meeting summarization and distribution. Coordinate catering with internal/external partners and vendors. Be on-site to oversee all details are executed flawlessly. Work with A/V group for large meetings, providing successful and equitable meeting experience for hybrid meetings.
• Event Coordination: Assist with planning and executing internal and external sales events. Coordinate closely with the Events & Experience team on coordinating Sales All-Hands meetings. Oversee distribution of Tickets to external events such as professional sporting events.
• Expense Management: Process expense reports and manage budgets related to the SVP's activities. 
• Travel Arrangements: Book travel for the Sales Leaders and other team members as needed. 
• Special Projects: Take on additional tasks and special projects as needed by sales leadership, including light research, submission for internal rewards, assisting with organizing community events and more. 
• Training and Onboarding coordination and support: Assist new team members with the new hire and onboarding process. Support Operations team with learning and development training for the Sales department.
• Presentation/Document support: Provide light edits and updates to presentations and spreadsheets for sales leaders and direct reports, maintain organized, easily accessible files and materials to ensure efficient retrieval.
• Internal/Team Communications: Provide draft communications (emails, memos) on behalf of sales leaders. Provide ongoing updates to Sales Division related to company or departmental activities, deadlines, news and updates.
• Worcester Office Coordination: Oversee company's physical presence in Worcester, ensuring proper continuity by communicating with BCBSMA real estate professionals (as necessary); order supplies as needed.

This role is open to candidates local to our Worcester, MA office and does have some in-office expectations.

We’re Looking for:

• Exceptional Organizational and Time Management Skills: Manage multiple priorities, meet deadlines, and maintain a high level of organization. Be able to anticipate future requirements and plan ahead.
• Strong Communication Skills: Excellent written and verbal communication skills, including the ability to communicate effectively with diverse audiences. 
• Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software; skilled at creating impactful PowerPoint presentations, collaborating seamlessly across Teams and Zoom, exploring AI and automation tools to streamline and improve upon recurring tasks.
• Discretion and Confidentiality: Be trusted with handing sensitive information with discretion and maintaining confidentiality. 
• Problem-Solving Skills: Can identify and solve problems proactively and creatively. Takes pride in finding the best ways to streamline work and improve performance (project planning, developing systems that work better, etc.). 
• Relationship Building: Skilled at building and maintaining strong relationships with internal and external stakeholders. 
• Professional Presence: Demonstrates exceptional professionalism during all interactions with internal leaders, external partners, stakeholders and more. Represents the SVP and is consistently polished, confident and respectful.
• Proactive & Anticipatory: Can anticipate needs, spot potential issues before they arise, and keep priorities on track with timely reminders and follow-ups for sales leader.
• Growth Mindse