Senior Site Reliability Engineer

Hinge Health is creating a new health care system, built around you. Accessible to 25 million members across 1,250 customers, Hinge Health is the #1 digital clinic for joint and muscle pain, delivering superior member outcomes and proven claims reductions. We pair the industry’s most advanced motion technology and wearable pain relief with a complete clinical care team of physical therapists, physicians, and board-certified health coaches to help people move beyond pain and reduce surgeries and opioid use. Hinge Health’s HingeConnect integrates with 1 million+ in-person providers to enable earlier interventions for avoidable MSK surgeries. Four in five health plans and employers with a digital MSK solution trust Hinge Health, including Land O’Lakes, L.L. Bean, Salesforce, Self-Insured Schools of California, Southern Company, State of New Jersey, US Foods, and Verizon. Learn more at http://www.hingehealth.com
What does Hybrid mean at Hinge Health?We believe that remote work and in-person work have their own advantages and disadvantages, and want to be able to leverage the best of both worlds. Some roles which require a greater degree of day-to-day collaboration will benefit from more in-person opportunities. That’s why we are encouraging employees near hubs to have in-person engagement and why we plan to localize our hiring strategy for certain teams to grow within designated hubs. For this position we require the individual to reside in one of the following areas: Austin, Portland
About the RoleSite Reliability Engineers at Hinge Health are software engineers assuming the responsibility for all operational aspects of the Hinge Health runtime platform, including automation for self-service provisioning and configuring environments, containers, logging, monitoring, alerting, and relevant compliance and security automation associated with the platform. The ideal candidate thrives in a highly collaborative, cross functional environment.

WHAT YOU’LL ACCOMPLISH

• Enable others by creating automation, tools, and collaborative workflow processes for engineers to ramp up new capabilities
• Own platform, networking and infrastructure configuration and deployment
• Ensure all systems are appropriately auditable, with automation for supplying evidence
• Enhance and automate failover capability and resiliency to fault conditions
• Implement exhaustive testing, logging and monitoring with relevant alerting
• Actively manage risk and prioritize vital infrastructure work
• Assist with automating continuous integration and continuous delivery systems
• Aid with automated system-wide testing efforts (smoke testing)

WHAT WE'RE LOOKING FOR

• 4 years of SRE-focused projects involving process automation, systems administration, and/or general SRE activities
• 3+ years of experience architecting infrastructure in Amazon Web Services including automating the provisioning, deployment, and scaling of AWS resources using tools such as Terraform.
• Understanding of cloud security best practices and compliance standards.
• Experience defining and implementing best practices for AWS architecture, including security, performance, and cost optimization.
• Programming expertise with a high-level language such as Python
• Experience with production Docker-based software deployments
• Ability to collaborate and problem solve across teams
• Work on projects and respond to escalations simultaneously
• Excellent communication skills, both written and verbal
• Bachelor's degree in Computer Science or equivalent technical degree or equivalent experience

WHAT YOU'LL LOVE ABOUT US

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
• Modern life stipends: Manage your own learning and development budget, use the mental health to support therapy costs, and lifestyle stipends to cover your favorite wellness services, and work-from-home equipment.
• Flexible vacation and paid time off: Employees have flexibility to choose when, how, and why they take time off to rest and recharge. Exempt employees can take advantage of our flexible pto program. Nonexempt employees can utilize up to two weeks of sick time and up to 17 days of vacation per year, including mental health days.
• Other compensation: At Hinge Health, we want every employee to be invested and rewarded in the future success of the company. All full-time positions are eligible for equ