Infrastructure Specialist

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Infrastructure Specialist are the key link between Kyndryl and our clients. You’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. You’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. And you’ll be there at the finish, delivering the right product on time and within budget.

As an Infrastructure Specialist, you’ll draw upon the full breadth of your talent and experience. This is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. To the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. You define what Kyndryl can do to meet this solution. You design the best solution for the job. And finally, you’re the tech leader for implementation.

At Kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. You’ll also become expert at knowing when and how to call on other SMEs outside your wheelhouse. Thinking your way around pre-existing limitations will grow your creativity and flexibility. You’ll learn a lot here, and if you want to work toward certifications there are plenty of opportunities.The rewards for all this are many. You’ll get to influence, create, and deliver something from start to finish. You will have the power to delight our clients.
 

Invoice Processing Maintenance

• Perform invoice processing maintenance by reviewing and fixing issues. Provide suggestions for resolution to Kyndryl Invoice Approvers, Kyndryl Client Account Teams, Kyndryl Management and the Calero Support team.
• Work on unresolved invoice issues that prevent payments from being released to the vendors which results in new open A/R and late payment fees.

• Manage Access to Calero Tool
  • For the TEM invoice processing (Non-PO) Calero tool provide administrate access & security groups for Kyndryl employees and validate financial allocations to ensure accurate Ledger entries.
  • Client Account team members are always changing, and they need access to the Calero tool to manage their Network & Edge Transport spend. Allocation codes (CC/WBS) also can change and the Calero tool needs to be updated to ensure accurate billing passage to the ledger.

• Billing Audit Analyst
  • Leverage 15+ years of expertise to advise Calero & Kyndryl Client Account Teams on complex or ambiguous invoice billing element issues or identify legacy equipment/services to be considered for replacement/removal to reduce Kyndryl’s spend. These reductions contribute significantly to Network & Edge CTO (Cost Take Out). Provide vendor portal provisioned invoice copies to Kyndryl Client Account teams where needed. Continuing to cleanup obscure Transport billing Kyndryl has inherited from IBM.

• Termination Submission
  • Submit Transport circuit & service terminations on behalf of Kyndryl Client Account Teams. Expertise is needed to perform this task due to the complexity of billing elements and varied vendor specific termination procedures.

Your future at Kyndryl
This role opens the door to many career paths, both vertical and horizontal, and there may be opportunity to travel. It’s a great chance for database administrators or other techs to break into the cloud. It’s also a solid path to become enterprise or chief architect or a distinguished engineer! Whatever you see for yourself, you’ll find the opportunity here.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies.  Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

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