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Operations Team Lead

Forward Air
United Statesfull_timeVerifiedPosted 15 May 2026
💰 $52,000/yr($46,000/yr$52,000/yr)

About the role

                                                                         

Operations Lead      

Compensation:  $23.00-$26.00 per hour                                                                 

JOB SUMMARY

The Operations Lead role is responsible for employee onboarding, safety trainings, facility upkeeping. This role will focus on administrative tasks, organization & communication across multiple departments. This lead position will follow established procedures to ensure the completion of trainings & documentation as required by management. Responsible for driving safety awareness & policy changes as instructed by upper management. Maintain flexibility to assist in other warehouse roles based on business needs. Follow Standard Operating Procedures & KPI’s that maximize load management efficiency

 

 Utilizes available tools including, but not limited to, Microsoft programs, LMS software, Onboarding packets & emails for successful documentation, communication.

 

Job Duties (not limited to the list below)

  • Each employee is expected to communicate with all teams in a respectful and professional manner; exhibit mature behavior in dealing with challenging situations.

  • Support and implement the company’s initiatives to promote positive morale and team building

  • Work with HR & leaders to ensure all employees are up to date on their LMS trainings 

  • Complete onboarding for all new employees utilizing our onboarding packets with support of Recruiting Team

  • Complete basic warehouse trainings & provide necessary tools for success

  • Have a high impact on first impressions to demonstrate our company’s driven culture to succeed

  • Complete daily/monthly facility safety checks & document accordingly

  • Drive Safety efforts through weekly trainings as directed by our safety team and Manager

  • Assist with supply ordering, organization & storage

  • Provides support to other departments in the operation when the workload requires it

     

     

Requirements, Skills & Abilities include but not limited to: 

  • Follows work-safe practices.

  • Operates various pieces of equipment (pallet jack, handheld scanner, desktop computer, scale,etc) 

  • Demonstrate a commitment to our company's core values.

  • Interact with management and work groups with information exchanges related to immediate tasks.

  • Work in a fast-paced, metric-driven environment.

  • Attention to detail

  • Proficient ability to communicate, both verbally and in writing, English and Spanish

  • Proficient math skills (counting, addition, subtraction, multiplication)

  • Proficient computer skills (keyboard; emails, opening, closing, and saving documents)

  • Must be able to bend and lift 50 lbs. and work on your feet for the entire shift.

  • Must be able and willing to frequently bend, squat, twist, push/pull to retrieve inventory and packing items throughout the shift

  • Must be able to work on your feet for a minimum of 8 hours a day. 

  • Exhibited good job performance and behavior as measured through indicators such as teamwork, attendance, quality, and productivity, etc.

  • Must be flexible with scheduling, work overtime as business dictates.

  • Must have good attendance and no disciplinary warning notices in the previous 3 months.

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Company

Forward Air

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