Sr. Manager, Treasury Operations

Position Details

Location: Dearborn, MI

Department: Accounting

Reports to: Director, Treasury

Job Classification: Hybrid

FLSA: Exempt

Job Band: Manager

 

Job Summary 
The Sr. Manager, Treasury Operations is responsible for supporting the Director, Treasury with department functions; including but not limited to onboarding of new hires, process improvement, reporting, trend analysis, and leading the team.  The manager will lead innovation and transformation throughout the Treasury function in collaboration with IT to deploy advanced technology initiatives including AI.   This leader will be expected to drive effective outcomes through accomplished metrics while promoting cohesion and collaboration across the team and partners inside and outside of Carhartt.

 

We Are All Leaders at Carhartt
In our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt. We Lead Business by creating value, delivering on results, and making changes along the way. We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people. We Lead Others by communicating and clearly defining the path as we walk bravely into the future. Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.

 

Representative Responsibilities 

• Coach, mentor and develop eCommerce Accounting Specialist, Billing Compliance and Cash Aapplication teams. 
• Optimizes liquidity through the management of daily cash flow operations, ensuring accurate and timely processing of transactions, and maintaining compliance with financial policies and regulations
• Manages borrowings to ensure sufficient and timely liquidity to meet funding needs, including optimizing interest expense, and invest excess short-term cash. 
• Leads monthly bank reconciliation process, ensuring all discrepancies are identified and resolved promptly, maintaining accurate financial records, and supporting audit processes.
• Oversees the daily workflow of eCommerce Accounting, Billing Compliance and Cash Application teams to develop and enforce strategies that maximize company cash flow and identify and timely manage exceptions between systems to avoid negative impact to consumers and customers.
• Leads operational treasury functions, including the opening and maintenance of bank accounts, payment card merchant accounts 
• Manages claims submitted under corporate insurance programs and partners with legal department or total rewards team to estimate total liability to the company.
• Oversees bank fee management, evaluating and optimizing bank charges. Develops annual budgets and conducts monthly forecast analysis
• Establishes and monitors policies for daily treasury activities, including managing daily cash position, funds transfer, payments and cash receipts, and Letters of Credit 
• Develops and maintains policies and procedures for eCommerce accounting to drive timely and accurate resolution, identify root causes and provide sufficient cross-training that delivers outcomes in alignment with industry standards. Establishes benchmarks and KPI’s and creates management reporting to highlight areas of strength and areas of improvement.  
• Proactively drives continual automation, efficiency, and effectiveness within processes to support significant business growth and risk mitigation. Actively manages IT issues and enhancements.  Research and network to identify best-in-class solutions to support significant growth in business.  Evaluates process enhancements and opportunities for advanced technology tools, including AI, robotic process automation (RPA), machine learning (ML), and block chain.  
• Collaborates cross functionally with operations teams and IT teams, Credit, Customer Care, and Finance teams, as well as with external partners (Bank Lockbox, Cybersource, Paymentech) to deliver operational improvements that drive reductions chargebacks or errors to customer account postings.
• Supports team members in creatively solving issues and develops escalation protocols that result in decisions being made timely and at the appropriate levels.  
• Monitors, tracks, and enforces department policies, procedures, and goals while identifying inefficiencies and proposing, developing, and documenting new concepts and procedures

  
Required Education

• Bachelor’s degree in finance, accounting, a related field, or equivalent years of experience

 

Required Skills & Experience

• Minimum 10 years of experience in accounting, finance, Accounts Receivable or similar fields inclusive of:
• 4 years of leadership ex