Client Service Representative

Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Veterinary Surgical Centers is looking to add a compassionate and skilled Client Service Representative to our team.     

At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our collaborative environment means you’ll practice the highest quality of patient care as well as continuous learning. It’s the kind of freedom that feels like running at the speed of light into a 5-story pile of leaves – and that’s just the beginning. As part of our team, you’ll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.    

At VSC, we are committed to providing world-class orthopedic and soft tissue surgery in a respectful environment that brings comfort to owners and instills confidence in primary care veterinarians. Each of our clinics shares a facility with other specialty practices, allowing for direct daily collaboration with specialists. This collaborative approach to medicine allows for the highest quality of patient care as well as opportunities for continuous learning.

With an emphasis on mentorship and hands-on learning, our center helps to prepare individuals for an impactful career in small animal surgery and rehabilitation.

Leesburg, Virginia, is a great place to live due to its historic charm, family-friendly atmosphere, and proximity to Washington, D.C. The town offers a small-town feel with a vibrant downtown, excellent schools, and a variety of outdoor activities, including parks and nearby vineyards. It is safe, with low crime rates, and offers more affordable housing compared to other parts of Northern Virginia. Leesburg also boasts a growing economy, strong community events, and access to quality healthcare. Its combination of historical appeal, scenic surroundings, and convenient access to D.C. makes it an attractive place to call home. https://www.vscvets.com/

Client Service Representative   

Veterinary Surgical Centers at the LifeCentre in Leesburg, VA

$21.00 - $23.00 an hour, depending on experience 

WHAT YOU’LL DO    

• Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client’s inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Admits patients and handles medical records entries accurately
• Prepares client invoices for services performed
• Handles payment transactions
• Receives and relays telephone, fax, and email messages accurately and promptly

BENEFITS 

We’re passionate about helping you reach your greatest pet-ential – both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the world’s longest belly rub and ear massage combined:  

• Great pay with competitive medical, dental, and vision insurance coverage 
• 401K with a company match of up to 4%- after 6 months of service
• Generous paid time off to help you achieve your purr-fect work-life balance 
• Employee Ruff-erral Program  
• Health Saving Account (HSA), Flexible Spending Account (FSA) and Commuter Benefits 
• Company-paid life and AD&D insurance
• Short-term and long-term disability
• Accident, critical illness, and hospital indemnity insurance  
• Mental Health Resources
• Company-paid bonding leave
• Continuing education yearly allowance for skills development and uniform allowance
• Certification fees reimbursement (eligible employees only)  
• Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director  
• Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing 

Plus, special benefits to utilize for your own pet:  

• Pet Care: Discounts on veterinary services and prod