Home Away Senior Program Manager

Home Away serves youth facing housing insecurity, many of whom are living in shelters or transitional housing situations. Our program participants attend school in San Francisco, and many struggle academically. Therefore, this position requires a compassionate leader who is knowledgeable of the school system and deeply understands the connection between emotional and academic development. The purpose of the Home Away Senior Program Manager (SPM) is to oversee the program's daily programmatic and administrative operations. Daily program operations include but are not limited to, program design (academic/emotional support & college and career readiness, program outings), individual student check-ins to asses progress and needs leading to effective case management (individual learning plans and referrals using students' support tiered system), and ensuring agency policies and grant requirements are followed while providing a welcoming and nurturing environment for students, volunteers, families, and staff.  The ideal candidate is charismatic, has a continuous quality mindset, and is passionate about advocating for students' needs. This position requires a high level of organizational and interpersonal skills to develop a thriving program that builds alliances with stakeholders to meet the needs of all participants so they can reach their full potential.

A Home Away From Homelessness is a program of Bay Area Community Resources (501c3 ) that seeks to radically alter the trajectory of children's lives by providing safe and supportive environments that foster their strengths, creativity, and abilities.

Qualifications

• A minimum of 3 -5 years of experience working in youth development, educational equity, or a related position in a supervisory role, leading and managing a team that implements high-quality programs 
• Demonstrated cultural proficiency in working with marginalized and diverse communities 
• Demonstrated ability to empower students and families to reach their full potential.
• Demonstrated ability to model best practices for program quality improvement.
• A minimum of 3 years of experience in effective case management.
• A minimum of 5 years of experience coordinating multi-faceted program 
• A minimum of 5 years of experience working with middle and high school students experiencing trauma and facing housing insecurity.
• Demonstrated strong leadership and communication skills
• Deep understanding of HS graduation requirements and the college admissions process.
• Strong organizational and time management skills.
• Ability to work effectively with diverse district/school staff, students, parents, and community members 
• Ability to balance competing priorities, meet deadlines, and reach measurable program outcomes.
• Ability to maintain confidentiality and demonstrate a high degree of integrity
• Knowledge of general HR practices is required.
• Must pass a criminal background check and TB test clearance
• Must have excellent written and oral communication skills
• Must be able to respond to crises or emergencies effectively 
• Must have a valid driver's license
• Highly Desirable: 
• BA in Social Work or related fields or at least 5 years of relevant experience. 
• Bi-lingual English/Chinese or Spanish.

Duties and Responsibilities

Collaboration Duties

• Develop and maintain high communication and positive relationships with all stakeholders.
• Work closely in collaboration with volunteers,  district partners, and city partners.
• Provide program updates and progress reports to funders and other stakeholders.
• Respond promptly and professionally to all stakeholder inquiries
• Ensure and promote program visibility.
• Acquire and leverage in-kind resources. 
• Manage and triage student referrals and advocacy needs.
• Develop and maintain partnerships.
• Hiring, supervising, evaluating and supporting staff via training and development, fostering staff strengths, training and coaching staff to implement quality programs.
• Maintaining a collaborative management style that welcomes input from staff and engages their passions and gifts in their roles.
• Develop and maintain partnerships in collaboration with the Outreach/Volunteer Manager:
• Networking and building mutually beneficial relationships with outside organizations, funders, government agencies, and collateral service programs.
• Giving speeches and presentations to raise funds for the program
• Work closely with the Advisory Council and BACR leadership to best support programs

Program