Internship: Customer Project Manager (m/f/d)

Company Description

🚚 Founded in 2014, Shippeo is a French based SaaS company providing supply chain visibility. Shippeo has grown from 70 to 220 employees during the last two years and is continuing to rapidly scale after an additional $40M fundraising round in October 2022.

Shippeo is an exceptionally diverse company with colleagues from 27 different nationalities and speaking 29 languages. With offices throughout Europe, North America and recently Asia, Shippeo provides global coverage to all of our clients.

Job Description

👩‍💻 As an intern in the Customer Success team, you will join a team of 10 members with diverse international backgrounds who are responsible to manage the adoption and success of the Shippeo solution across multiple customer organizations and a wide range of different industries.

Under the supervision of your mentor, you will assist in multiple steps of the customer journey and, depending on your performance, you may be given the opportunity to manage projects completely autonomously. Your responsibilities will include:

• Support in the implementation and adoption of Shippeo towards customers
• Organize, coordinate and follow-up on the actions agreed on with customers
• Specify customers' needs related to the platform and communicate and report regularly with Shippeo's internal teams to ensure a smooth implementation process
• Prepare and regularly conduct weekly meetings and business reviews with customers to update all stakeholders on the project progress (on-site or off-site)
• Work on internal cross-team projects and initiatives to further strengthen our product and organization

Qualifications

🎊 You are our next Shippian if you:

• Are fluent in English and one of the following: French, German, Dutch, Italian.
• Are currently enrolled in a Master Degree program from an Engineering or Business school
• Have profound analytical skills and can efficiently handle daily customer requests.
• Demonstrate strong communication skills, both written and verbal.
• Are well-organized in your work and can handle multiple responsibilities.
• Are autonomous and willing to take on responsibilities in a startup that aims to revolutionize an entire sector.

Additional Information

• Duration: 6 months 
• Salary: between 1200 and 1400€ (based on experience) 
• Languages: English and French, German, Dutch or Italian.
• Location: Paris, Düsseldorf or Rotterdam.
• Partial remote work is possible, to be discussed with the supervisor

We are looking for talents who share our values:

•  🚀 Ambition: we don't give up any challenge for Shippeo to become a global leader
• 👫 Team-spirit: we foster teamwork with respect in a relaxed atmospher
• 🤝 Commitment: we are demanding in order to achieve exceptional customer satisfaction
• 😌 Simplicity: we stay simple in our behaviour and our product

If you identify with their values and enjoy working in a fast-paced and international environment, Shippeo is just the place for you!
 

Would you like to discover more? Click here :

• Website
• Linkedin
• Instagram
• Shippeo Tech blog (Medium)
• Shippeo blog
• Twitter
• Facebook
• Youtube

Listen to what former interns who joined as Permanent members say about Shippeo:

Jean-Baptiste: https://www.linkedin.com/posts/shippeo_shippians-shippians-shippeo-activity-6999311750470717440-64rh?utm_source=share&utm_medium=member_desktop

Mark : https://www.linkedin.com/posts/shippeo_shippians-shippians-shippeo-activity-7012025988628815872-cfXD?utm_source=share&utm_medium=member_desktop

Eponine: https://www.linkedin.com/posts/shippeo_shippians-shippians-shippeo-activity-7003386346522222593-NftB?utm_source=share&utm_medium=membe