General Adjuster, Property (Northern MA/NH Territory)

Job Summary
 

New England Territory with ability to travel outside the area if needed. 

Salary range for this position  $90,000 - $110,000 yearly    Additionally, can be at a Sr. level, salary commensurate with experience.

This position requires a high level of independence due to the extensive field work necessary to investigate, gather information, and adjust homeowner losses for claim operations involving all MAPFRE Insurance locations. This is a multi-state position which will require developing a proficiency in interpreting, understanding and applying multiple policies and multi-jurisdictional claim handling requirements.

Knowledge, Skills and Abilities
Education: Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent, related experience.
Experience: 4 - 6 years - or Associates Degree equivalent plus 6 - 8 years.
Knowledge: Complete understanding and knowledge of industry practices, standards, and concepts within field of work. Applies them to perform or lead work requiring extensive analytical business skills.
Decision Making: Makes decisions related to a wide variety of situations within management limits. Interprets guidelines and procedures, applying judgment and discretion. Decisions influence portions of a project, client relationships and/or expenditures.
Supervision Received: Works independently under general supervision. Work is reviewed for overall adequacy in meeting objectives.
Leadership: Provides guidance and training to less experienced staff as needed. Takes a lead role in group, team or project.
Problem Solving /Operations/Direct Work Involvement: Develops solutions to complex problems which require the regular use of innovation. Ensures that solutions are effective in meeting organizational objectives. Questions problem definition to address underlying issues.
Client Contacts: Manages internal and external relationships. Represents organization as prime contact for projects and other necessary communications. Interaction may include senior internal and external personnel on significant matters often requiring complex coordination between organizations. Communication involves persuasion and negotiation, as applicable. Seeks ways of improving client service.

Additional Knowledge, Skills and Abilities
· Interacts with cross-functional stakeholders
· Handles high volume tasks, prioritizes work and remains functional under pressure and aggressive timelines
· Holds excellent oral and written communication skill presentations that are understandable and empathetic
· Strives to enhance occupational competencies through professional development activities
· Must be available for extended overnight travel to handle losses and/or Catastrophe Duty. Travel and field work may occur during business and non-business hours, including weekdays and weekends
· Proficiency in Xactimate/XactAnalysis
· Attain/maintain applicable adjuster licenses
· Performs other functions as assigned

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer.