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The Transformation + Strategic Initiatives Communications Lead develops and executes strategic communications for major business initiatives, organizational changes, executive priorities, and cross-functional efforts across the Insurance Segment.

This role serves as a senior communications partner and change communications capability owner, helping leaders communicate through transformation and change. The position partners with business, project, HR, and communications stakeholders to support associate engagement, leadership alignment, organizational understanding, and business objectives. The role requires strong strategic communications expertise, exceptional writing and messaging skills, executive presence, and the ability to manage multiple priorities in a fast-paced, matrixed environment.

Key Responsibilities

• Develop and execute strategic communications plans supporting major business initiatives, organizational changes, enterprise programs, and Insurance Segment priorities
• Provide strategic communications counsel to leaders supporting complex, high-visibility, or sensitive business initiatives and organizational changes
• Develop executive-level communications materials including presentations, talking points, leadership messaging, communication plans, FAQs, organizational announcements, and associate engagement content
• Partner with business leaders, project teams, HR partners, and communications stakeholders to understand communication needs, audience considerations, implementation timelines, and business objectives
• Lead communications planning and coordination for major strategic initiatives and transformation efforts, ensuring communications are aligned, integrated, audience-focused, and supportive of business goals
• Collaborate across the communications team to ensure initiative communications are integrated into broader business narratives, leadership messaging, and segment priorities
• Identify communication risks, message gaps, and opportunities to improve communication effectiveness across major initiatives
• Establish and maintain change communications approaches, tools, and best practices that can be leveraged across the Insurance Segment
• Support town halls, leadership meetings, strategic initiatives, and high-priority communications efforts across the Insurance Segment as needed
• Serve as a flexible strategic communications resource capable of supporting evolving business needs and enterprise priorities

What Makes You Successful

• Strong strategic thinking and business acumen
• Exceptional writing, messaging, and storytelling capability
• Translating complex business topics into clear, audience-focused communications
• Strong relationship-building and stakeholder management skills
• Influencing and advise leaders through complex communications challenges
• Comfortable navigating ambiguity, change, and evolving priorities
• Strong judgment, adaptability, and balancing multiple priorities simultaneously

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or related field
• 5+ years of strategic communications, internal communications, executive communications, organizational communications, or related experience
• 3+ years supporting large-scale business initiatives, organizational change communications, enterprise programs, or cross-functional strategic efforts
• 3+ years developing executive-level communications materials including presentations, talking points, leadership messaging, communication plans, and organizational announcements
• Experience managing multiple communications initiatives within a complex, matrixed organization

Preferred Qualifications

• Experience supporting transformation initiatives, business modernization efforts, restructures, or enterprise-wide change efforts
• Experience supporting senior executives and leadership teams
• Experience within healthcare, insurance, financial services, or other highly regulated industries
• Experience within large, complex organizations or Fortune 500 environments
• Agency, consulting, or corporate communications experience
• Experience supporting town halls, leadership meetings, strategic initiatives, or executive engagement efforts

Additional information:

In this role you will report to the Director, Corporate Communications.

In this role you will have up to 10% travel based on business need.

In this role you will be an individual contributor.

This role is remote within the US.

Work at Home Requiremen