Senior Product Manager - Payments

Senior Product Manager - Payments

As a Senior Product Manager at AvidXchange, you embody the full-stack PM philosophy, leading strategic initiatives and applying systems thinking to craft a seamless user experience. Your role amplifies AvidXchange’s commitment to product excellence, with a vision that navigates complex market dynamics and fosters industry-leading innovation. You’ll serve as a catalyst for change, mentoring peers and setting new benchmarks within our product-driven culture.

This position will sit in our Charlotte, NC HQ (Uptown area) and work in a hybrid work environment (3 days per week - Tues, Weds, Thurs).

What You’ll Do

• Set long-term strategic objectives for product lines, ensuring alignment with market and business needs.
• Lead product lifecycle ideation, planning, and execution, managing complex dependencies and aligning development with business strategy.
• Develop a strategic vision based on deep customer and market insights to position products effectively.
• Measure and optimize key metrics for user engagement and retention across products.
• Align performance metrics with overarching business strategies, evaluating product performance throughout its lifecycle.
• Domain-Specific Responsibilities:
  • Lead and drive the development and strategy for the Virtual Card Platform & Business Rules Engine collaborating with cross-functional teams to enhance market share and scalability.
  • Oversee the roadmap and execution of Payment Domain initiatives, including Bank Account Management workflows and related compliance frameworks, ensuring delivery aligns with business objectives.
  • Serve as a bridge between technical and non-technical stakeholders, balancing engineering feasibility with customer needs and business goals.
  • Drive decision-making on complex, end-to-end systems, including integration with third-party systems and business rules management.
  • Collaborate with key stakeholders, including Product Marketing, Sales, and Operations, to develop and deliver strategies that optimize customer value and operational efficiencies.

What We're Looking For

• Education: Bachelor's degree in a relevant field; a Master’s degree or MBA is preferred. Additional certifications in Product Management or leadership are advantageous
• Experience:
  • 7 or more years in product management with a proven track record of leading product teams and driving product strategy and execution
  • Demonstrated experience working with engineering teams to deliver scalable solutions and collaborating with Sales and Operations on go-to-market strategies
  • Proven ability to manage complex systems and integrations, balancing strategic vision with operational execution
  • Strong understanding of the payments industry, particularly in Virtual Cards, Bank Account Management, and related financial workflows
  • Familiarity with EWS or similar account validation and fraud prevention systems will be an added advantage as well
  • Strong understanding of PDLC & SDLC life cycles
  • Ability to envision and drive customer centric business cases using AI

Domain-Specific Skills

• • Expertise in building customer-centric payment platforms, with knowledge of ACH, Virtual Cards, and other payment modalities
  • Expertise in building scalable platforms in a heterogeneous product environment
  • Experience with business rules management systems and decision frameworks
  • Familiarity with secure, scalable service-oriented architecture (SOA) and modern cloud-native applications
  • Ability to align product initiatives with compliance, legal, risk management, and operational efficiency goals in the payment’s domain
  • Strong analytical skills to assess market trends, user needs, and technology innovations

 

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since o