Airport Operations Duty Manager Supervisory

Compensation Grade:

S22

Salary Range:

$116,941.00-$169,563.00

Opening Date:

December 26, 2025

Closing Date:

January 10, 2026

Please Note: All job announcements close at 11:59 p.m. of the day before the posted closing date.

As the Airport Operations Duty Manager Supervisory you will monitor, manage and ensure the safe, efficient, and secure operation of the entire Airport complex.

Airport Operations Duty Manager Supervisory

Serves in the Airport Operations Department at either Ronald Reagan Washington National Airport (DCA) or Washington Dulles International Airport (IAD).

Through a subordinate team of Airport Operations Duty Managers, performs airport management functions with responsibility for the safe, efficient, and secure operation of the entire Airport complex with the goal of maximizing safety and security with minimal disruption to Airport operations. Maintains constant awareness of changing conditions, activities, and requirements affecting Airport airside and landside operations. Reacts and responds to incidents, events, problems, and complaints in a professional manner and takes appropriate actions. Performs related functions.

GENERAL RESPONSIBILITIES

Directly and through subordinate staff, manages, monitors, and ensures the safe, efficient, and secure operation of the Airport complex.

Maintains constant awareness of changing conditions, activities, and requirements affecting Airport operations.

Patrols, monitors, and inspects the Airport complex to ensure all Airport operations mechanisms, procedures, and activities are in compliance with Federal requirements.

Evaluates situations and directs personnel in response to incidents, emergency events, and problems and complaints.

Ensures that Airport Operations Duty Managers under their supervision document all discrepancies and non-complying conditions concerning 14 FAR Part 139 and 49 FAR Part 1540 and 1542 found during each shift and are accurately included in a daily shift log.  Ensures tenant activities are forwarded to appropriate parties and reports for follow-up actions are filed during each shift.  Monitors progress of corrections; determines severity of discrepancies and priority for corrective action.  Ensures corrective actions are completed in a timely manner.

Develops and implements approved Airport security, certification, and safety programs in accordance with Federal Aviation Administration (FAA) and Transportation Security Administration (TSA) regulations and Airports Authority guidelines. 

Initiates and directs the appropriate Airport Contingency Plan(s) during airport emergencies.

Performs as the Incident Commander, in an emergency, coordinating personnel efforts.

Identifies and builds relationships with Airport employees and with contacts at other airports.

Acts as a liaison between the TSA, CBP, FAA, airlines, tenants and other stakeholders regarding Airport security and ensures adherence to the Airport’s operations safety standards. 

Responds to violations, incidents, and complaints, and takes immediate action.

Enforces airfield vehicle and driving regulations.

Ensures compliance with Federal Aviation Regulation (FAR) Sec. 139.337 (Wildlife hazard management) and construction program requirements and regulations to mitigate wildlife hazards. Ensures the safe use of firearms at the airport, when used for wildlife mitigation.

Ensures all applicable FAA and Airport regulations are adhered to for all airfield construction activities.

Directs or initiates action to prevent unsafe airside and landside operating conditions.

Manages the Airport Operations 24-hour Command Center, and supervises a team of Airport Operations Duty Managers and related security personnel. 

Reviews and ensures accuracy of log of shift activities and prepares reports concerning daily operations.

Monitors the activities of Airport business operations and facilitates the effective resolution of problems that may adversely impact the traveling public or Airport operation.

[IAD only] Monitors the AeroTrain, Plane Mate, and Mobile Lounge operations.

Coordinates news and media requests with the Public Affairs Department.

Ensures coordination with the appropriate authorities responsible for the security of individuals identified as “high risk”.

Resolves airline and tenant complaints.

Develops and recommends modifications plans, manuals, regulations, and other operating procedures, as appropriate, for review and approval.

Oversees movements of the Snow Team during winter operations.

May ini