QA Lead
DeloitteAbout the role
QA Lead
Engineering and Product | Software EngineeringNew York, New York, United States
Position Summary
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced QA Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals
Work you’ll do/Responsibilities
- Test Leadership & Project Delivery
- Lead and manage a QA team of 30+ professionals, including test analysts, automation engineers, and junior leads.
- Develop, implement, and maintain comprehensive test strategies, plans, and schedules aligned with project delivery milestones.
- Allocate resources, assign tasks, and monitor team performance to ensure timely and high-quality project outcomes.
- Act as the primary QA point of contact, providing regular updates to project stakeholders and senior management.
- Hands-On Test Execution
- Actively participate in test case design, execution, and defect management for critical project components.
- Oversee the creation, review, and maintenance of all test documentation (test cases, scripts, traceability matrices).
- Drive the adoption and integration of test automation and continuous integration practices where feasible.
- Quality Assurance & Continuous Improvement
- Ensure adherence to QA best practices, standards, and methodologies across the project lifecycle.
- Identify process gaps and implement improvements to enhance testing efficiency and effectiveness.
- Facilitate root cause analysis for defects and drive corrective and preventive actions.
- Stakeholder Management & Communication
- Collaborate with project managers, product owners, developers, business analysts, and other stakeholders to ensure requirements are understood and test coverage is complete.
- Communicate test progress, results, risks, and issues clearly and proactively to all relevant parties.
- Manage escalations and provide solutions to resolve testing-related challenges.
- Reporting & Metrics
- Define, track, and report on key QA and project delivery metrics (e.g., defect density, test coverage, execution progress).
- Prepare and present regular status reports, dashboards, and post-release quality summaries to stakeholders.
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
Qualifications
Required
- Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or related field.
- 7+ years of experience in QA/testing, with at least 2 years in a lead or managerial role within project delivery environments.
- Proven experience managing large QA teams (20+), preferably in complex, multi-phase project delivery settings.
- Strong understanding of project delivery management principles, methodologies (e.g., Agile, Waterfall), and best practices.
- Expertise in test management tools (e.g., JIRA, HP ALM, Zephyr) and automati
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